Digital Accessibility Tester

Main Responsibilities

Conduct testing of digital products, services, and technologies, to ensure the client can meet the highest standards of accessibility.

Maintain and organize testing data to allow for focused application of remediation efforts.

Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues.

This role will support the client’s enterprise initiative for accessibility optimization. To better understand the needs, we broke down additional responsibilities into seven main areas.

Assessment

Audit current systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need.

Develop test cases and improve testing protocols, to allow for the deepest discovery of issues.

Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions.

Evaluate new vendor products for compliance with accessibility standards, and help improve the client’s procurement process for technology and digital services.

Documentation

Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey.

Support performance scoring, compliance tracking, and analysis reports.

Align with the client's Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements.

Testing/QA

Execute and iterate manual accessibility testing for all state digital assets, before and after remediation.

Incorporate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work.

Communication

Clearly communicate testing outcomes and provide expertise to help stakeholders understand results.

Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts.

Establish and maintain effective relationships across multiple teams to help support accessibility work at the client.

Maintain

Test libraries, testing standards, tool configurations, data repositories, and reporting frameworks to help support the client's ongoing governance of accessibility standards.

Mentor internal team members and agency staff on accessibility standards and testing approaches to promote sustainability and skills transfer.

Stay on top of the latest changes in WCAG, ADA, and Section 508 standards, and document and apply adjustments to testing practices to accommodate these changes.