Digital Accessibility Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation is a way of life. The Product Accessibility team seeks an energetic, motivated, and resourceful individual to join our growing team as an accessibility engineer. You will collaborate with Product Accessibility leadership to accelerate the development of accessible AI-powered products and services across the enterprise.

Responsibilities

• Partner with AI/ML Platform teams, product management, designers, and developers to deliver accessible AI products and features by providing expertise throughout the AI development lifecycle.
• Build AI-powered accessibility tools including prompt libraries, evaluation frameworks, automated testing systems, and remediation tools that scale accessibility work across the enterprise.
• Design and architect prompt systems that encode accessibility best practices for AI code generation across multiple frameworks (React, LWC, native mobile).
• Create and manage training datasets of accessible/inaccessible components with clear annotation guidelines; fine-tune models to improve accessibility detection and remediation.
• Function as a subject matter expert on accessibility standards (WCAG, ARIA).
• Educate and train product teams on using AI tools for accessibility, interpreting AI-generated results, and incorporating AI-powered accessibility checks early in development.
• Work with product teams to provide AI-powered accessibility reviews, analyze false positives/negatives, and iteratively improve detection accuracy.
• Develop accessible AI features that are intentional accessibility improvements (e.g., AI-powered closed captioning, real-time accessibility remediation).
• Publish findings internally on AI+accessibility innovations; share learnings and drive adoption across product organizations.
• Provide ad hoc support on AI+accessibility challenges to engineers and product teams.

Benefits

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and employee stock purchasing program

More details about company benefits can be found at Salesforce Benefits.

Pay

The typical base salary range for this position is $117,200 - $176,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $194,200 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable.