Dietary Float (Per Diem)

About the Role

The Dietary Float is at the forefront of customer service, providing patients and guests with service above and beyond expectations to ensure a memorable food and dining experience. Serving both in the hospital and in-house cafeteria, the Dietary Float ensures all needs are met while maintaining appropriate nutritional standards and sanitary conditions.

Responsibilities

• Maintain cleanliness and sanitation of the kitchen dish room, including proper cleaning and sanitizing of china, flatware, kitchen cooking utensils, and dishes.
• Maintain cleanliness of dishwashing equipment.
• Assist with cleanliness and sanitation of the kitchen and dining room, including floors.
• Ensure trash is removed from the kitchen and brought to appropriate disposal areas.
• Cross-train as a dietary aide and cafeteria cashier.
• Assist the Cook with food preparation as needed.
• Manage time effectively to meet deadlines and support organizational objectives.
• Perform other duties as specified by the Food Services Manager and Lead Cook.

Requirements

• High school graduate or GED certificate.
• Ability to speak and read English and follow verbal directions.
• Knowledge of operating dishwashers and other kitchen equipment.
• Full knowledge of tray setting procedures and ability to read the Dietary manual.
• Healthcare experience preferred.
• Does not exceed nine unplanned absences or episodes of tardiness in a 12-month period.
• Follows departmental and organizational policies and procedures, including safety, confidentiality, and professional conduct.
• Actively participates in departmental and facility-wide safety programs and committees.
• Makes sound decisions, sets priorities, and manages time effectively.
• Maintains required certifications and completes annual mandatory trainings within thirty (30) days of the due date.

Service Excellence Criteria

• Make a positive first impression to set a welcoming tone for patients, families, and colleagues.
• Treat others as guests and greet them warmly.
• Be an effective communicator, ensuring patients, families, and colleagues are appropriately informed.
• Practice service recovery skills to turn negative experiences into positive outcomes.
• Be professional in image and appearance, adhering to the Medical Center’s dress code and Code of Conduct.
• Practice teamwork by working with your team to develop common goals and support team members.
• Project a positive attitude and strive to be part of the solution, not the problem.
• Avoid openly criticizing colleagues in front of others or to patients and families.
• Strive for excellence in all endeavors, looking for ways to work more effectively and improve quality in a cost-effective environment.