Diet Aide II | Irregular Part-Time, Shifts Vary

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

About the role

The Diet Aide 2 is responsible for cashiering duties, serving food to cafeteria, grill, and DDCI café customers in a polite and courteous manner, stocking supplies, keeping the cafeteria, DDCI café, grill area, and dining room clean and orderly, and providing quality service.

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events to keep operations running smoothly and sets a positive example.
• Anticipates customer needs by constantly evaluating the environment and customers for cues.
• Delivers legendary customer service by acting with a "customer comes first" attitude and connecting with customers.
• Reconciles cashier reports per shift to ensure correct cash balances.
• Keeps food, supplies, and equipment in food service areas clean and sanitized.
• Assists with training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Follows operational policies and procedures for cash handling, safety, and security to ensure the safety of all employees and customers during each shift.
• Maintains a clean and organized workspace so employees can locate resources and products as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers while following health, safety, and sanitation guidelines.

Requirements

• High school graduate or equivalent preferred; basic education necessary to read, write, and follow directions.
• Willingness and ability to learn other tasks and duties.
• No previous experience required; barista experience preferred.
• Mental ability to follow written and verbal instructions and perform simple math tasks.
• Ability to stand and walk for long periods.
• Ability to learn and understand policies and procedures related to handling cash, cleaning, sanitation, safety, and operation of cash registers and food/beverage equipment.
• Ability to lift 30 lbs. or more during a shift.

Working Conditions

• May come in contact with patients.
• Exposure to heat, noise, wet floors, steam, water, cleaning chemicals, glass breakage, and sharp knives.
• Must be able to work in a congested area.