Diesel Mechanic - Technical Support Supervisor

Transdev in Fairfax County is seeking a highly skilled and experienced Mechanic – Technical Support Supervisor to join our team. This role supervises and coordinates the activities of our diesel technician team, ensuring timely and efficient diagnosis, maintenance, and repair of diesel vehicles and equipment.

About the role

The ideal candidate will have a strong technical background, excellent leadership abilities, and a passion for delivering exceptional service.

Responsibilities

• Supports Technicians with complex technical issues
• Diagnose mechanical failures and root cause
• Oversight and support of Preventive Maintenance Programs
• Analyzes technical data and root causes of failures
• Determines maintenance personnel training needs and coordinates with Trainers
• Reviews all road call repair work orders for proper root cause analysis and proper diagnosis
• Supports transition into Zero Emission Buses (ZEB’s) with strong electronics and high voltage experience
• Provide support to Apprenticeship program
• Ensure diagnostic tools and equipment are updated, calibrated, and licensed
• Identifies tools and equipment needs
• Researches and stays abreast of new technology and service
• Makes recommendations for Service Bulletins and Standard Operating Procedures (SOP’s)
• Develops reliability campaigns, oversees implementation and quality of campaigns
• Identify warrantable failures and trends
• Other duties as required

Requirements

• High school diploma or Degree preferred
• Minimum of 2 years quality inspector experience
• Experience with quality control techniques such as Six Sigma
• Experience with measuring devices such as meters, gauges, computers, calipers, and other measuring instruments
• Basic math skills, analytic skills, documentation and reporting
• Considerable knowledge of and ability to use personnel computers and related software (Microsoft Word, Excel, etc.)
• Demonstrate ability to identify and understand problems and determine appropriate measures to solve them
• Considerable interpersonal skills, including the ability to establish and maintain effective working relationships
• Excellent written and verbal communication skills
• Proven attention to detail and organization skills, understanding the importance of prioritizing effectively and managing multiple tasks
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of computer systems, technology, software, applications, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
• Knowledge of electrical and electronic principles and practices, including power supplies, relays, time and frequency standards, digital logic, integrated circuits, and programmable motor/logic controllers

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
• Work environment will be a combination of both indoors and outdoors
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 8 days
• 401(k) retirement plan
• Medical, dental, and vision insurance
• Life insurance
• Short-term disability
• Voluntary long-term disability

Pay

Competitive compensation package range of $42/hr to $45/hr.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future. Transdev maintains a drug-free workplace.