Diesel Mechanic Mobile

About the role

Torque by Ryder is hiring a Permanent Full Time Automotive Technician to support our Truck Fleet in Waukesha, WI.

Responsibilities

• Responsible for making decisions surrounding vehicle diagnostics and repair
• Performs vehicle maintenance and repair duties including: standard vehicle maintenance, preventive maintenance, complex repairs with minimal (if any) support
• Demonstrate the ability to access and use internal and external maintenance documents - Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable
• Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns
• Performs facility maintenance duties
• Interacts with customers/drivers to properly determine nature of complaint once assigned a task
• Instructs and advises other technicians regarding maintenance repair procedures and diagnostics
• Interact with non-contractual customers, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer. Coordinate work schedule as required by customers.
• Preventive maintenance (PM) and vehicle repairs responsibilities include but is not limited to:
• A/C & Heater: Operate the system and recognize if the system is cooling or not (PM related); Perform system checks such as power to compressor, visual inspection of condenser, belt tension, etc; Identify Freon and oil leaks
• Brakes-Air: Identify components of air brake system; Operate brakes and identify irregular noises, air leaks; Perform simple air system tests; Measure lining thickness; Adjust brakes; Perform air brake sections of P.M.; Measure drums, rotors, cam bushings
• Brakes-Hydraulic: Road test for proper operation; Make visual inspections for leaks; Check park brake operation; Check fluid level; Measure lining thickness; Adjust service brakes; Perform brake repairs per (BH298) once trained and qualified
• Cargo Handling/Transfer, Liftgates: Identify leaks; Operate lift gate; Identify make and model; Add fluid to bring to proper level; Make minor adjustments to lift platform and its controls; Identify basic malfunctions
• Charging Systems (electrical): Visually inspect batteries; Clean connections; Check condition of belts; Test batteries; Check alternator mounting and pulley; Replace and adjust belts; Perform basic charging system check
• Cranking System (electrical): Inspect and test batteries; Visually inspect cables and cranking motor; Clean the battery cables, connections and starter; Replace batteries; Charge and check batteries; Replace or repair defective cables
• Lighting System and Electrical Accessories: Repair minor wiring problems; Replace bulbs, lenses and simple light assemblies; Repair minor lighting problems; Replace and adjust sealed beams; Install or replace accessories such as heated mirrors, fans, spotlights
• Drive Axles: Inspect housings for leaks; Change oil and filter, if required, and clean breathers
• Driveline: Lubricate drive line; Inspect components for wear or damage
• Gas Engines-All Engines: Check and adjust oil levels; Identify unusual noises, and oil leaks
• Fuel Systems: Replace and prime fuel filter; Check gas and diesel fuel system components such as fuel lines, pickup tubes, return lines, etc, for proper integrity and condition
• Preventive Maintenance: Proper lube techniques; Minimal tire inspection; Brake check/applied stroke; Battery check; Under vehicle check/loose components; Initial Fault code identification; All PMs (PM298) including C supplements to exclude overheads, engine brake overhauls, DPF servicing, clean doser injector, servicing ArvinMeritor unitized hubs, inspect Lece Neville alternator brushes, inspect modulator system for proper operation, inspect/adjust shift selector cable, pop test Isuzu injectors
• Steering and Non-driven Axles and Alignment: Lubricate grease fittings, check and adjust fluid levels; Check and adjust toe; Check all steering components for wear; Check and adjust trailer axle alignment; Adjust wheel bearings including replacement of wheel seal
• Suspension-Chassis and Cab: Identify makes and models; Identify normal operation; Identify and repair minor air leaks; Identify malfunctions of basic nature, broken springs, excessive wear on bushings, etc
• Tire and Wheel Maintenance: Perform air pressure checks; Check tread depth; Identify tires that need to be changed or repaired; Perform tire P.M. checks; Replace tire and wheel assemblies; Mount/dismount and rotate tires; Perform tire/wheel checks/repairs per (TW298)
• Vehicle Coupling System (PM): Lubricate fifth wheel plate and slider mechanism; Operate slider mechanism
• Utilize key functions of Shop Management System and electronic documentation available

Requirements

• High school diploma or equivalent preferred
• Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred
• Basic tools, required
• Requires demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including: Routine preventative maintenance, which should include oil changes, brake and tire work; Diagnostics and repairs, including AC, electrical systems; Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs
• Four (4) years or more Relevant work experience, preferred
• NonCommercial Driver License CLASS E, preferred
• Valid Commercial Driver License (CDL) CLASS A, preferred
• Other State driver's license, as required
• Four (4) years or more experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment
• Must have minimum tools required to perform their job duties as outlined in Ryder's Maintenance policy 2.02
• Able to take home assigned mobile service truck, as applicable, and secure vehicle and contents
• Able to drive Ryder vehicles
• Able to: Understand and adhere to Company policies in all areas
• Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Work independently and as a member of a team
• Prioritize workload
• Proven hands-on mechanic, customer service, and account management skills
• Demonstrates customer service skills
• Strong verbal and written communication skills
• Flexible to operate and self-driven to excel in a fast-paced environment
• Self-starter and self-sufficient approach
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices
• Entrepreneurial spirit
• Preventive Maintenance (PM230&PM298) within 90 Days
• Brakes-Air (BA220&BA298) within 90 Days
• Brake mechanics/inspectors FMCS 396.25
• Hydraulic Brake (BH220&BH298) where appropriate within 90 Days
• Tire & Wheel TW220 within 90 Days
• CF609 & A/C trained and qualified (AC220&AC298) within 180 Days
• HD electrical - DR208 within 90 Days
• Svc Island Support SBTIII trained (SBT220) and SBT Phase 2 within 180 Days
• Complete 2 of the OEM On-Line diagnostic tool software courses as required by location fleet mi. (predominant OEM of fleet mix)

Qualifications

• Pass a Ryder Drug Test
• Pass a DOT physical
• Pass a Ryder road test
• Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years

Skills

• Decision making
• Vehicle maintenance and repair duties
• Diagnosing and repairing complex mechanical and electronic problems
• Remote triage
• Facilitating preventative maintenance and repair issue resolution
• Account management skills
• Customer service skills
• Verbal and written communication skills
• Multi-tasking and time management skills
• Preventive maintenance knowledge
• Vehicle troubleshooting and repair skills
• Customer interaction and problem-solving abilities
• Knowledge of various vehicle systems and components
• Ability to work independently and as part of a team
• Self-starter and self-sufficient approach
• Problem-solving and critical thinking skills
• Attention to detail and organizational skills
• Knowledge of Ryder's Maintenance policy and procedures
• Knowledge of relevant industry standards and regulations
• Ability to utilize diagnostic computers and software
• Ability to perform routine preventative maintenance tasks
• Ability to perform advanced mechanical repairs
• Ability to troubleshoot and diagnose complex issues
• Ability to communicate effectively with customers and co-workers
• Ability to prioritize workload and manage multiple tasks
• Ability to work in a fast-paced environment
• Ability to perform preventive maintenance tasks
• Ability to perform routine maintenance tasks
• Ability to perform advanced mechanical repairs
• Ability to troubleshoot and diagnose complex issues
• Ability to communicate effectively with customers and co-workers
• Ability to prioritize workload and manage multiple tasks
• Ability to work in a fast-paced environment
• Ability to perform preventive maintenance tasks
• Ability to perform routine maintenance tasks
• Ability to perform advanced mechanical repairs
• Ability to troubleshoot and diagnose complex issues
• Ability to communicate effectively with customers and co-workers
• Ability to prioritize workload and manage multiple tasks
• Ability to work in a fast-paced environment
• Ability to perform preventive maintenance tasks
• Ability to perform routine maintenance tasks
• Ability to perform advanced mechanical repairs
• Ability to troubleshoot and diagnose complex issues
• Ability to communicate effectively with customers and co-workers
• Ability to prioritize workload and manage multiple tasks
• Ability to work in a fast-paced environment
• Ability to perform preventive maintenance tasks
• Ability to perform routine maintenance tasks
• Ability to perform advanced mechanical repairs
• Ability to troubleshoot and diagnose complex issues
• Ability to communicate effectively with customers and co-workers
• Ability to prioritize workload and manage multiple tasks
• Ability to work in a fast-paced environment
• Ability to perform preventive maintenance tasks
• Ability to perform routine maintenance tasks
• Ability to perform advanced mechanical repairs
• Ability to troubleshoot and diagnose complex issues
• Ability to communicate effectively with customers and co-workers
• Ability to prioritize workload and manage multiple tasks
• Ability to work in a fast-paced environment
• Ability to perform preventive maintenance tasks
• Ability to perform routine maintenance tasks
• Ability to perform advanced mechanical repairs
• Ability to troubleshoot and diagnose complex issues
• Ability to communicate effectively with customers and co-workers