Diesel Mechanic Mobile

About the role

Torque by Ryder is hiring a Permanent Full Time Automotive Technician to support our Truck Fleet in Waukesha, WI.

Responsibilities

• Responsible for making decisions surrounding vehicle diagnostics and repair
• Performs vehicle maintenance and repair duties including: standard vehicle maintenance, preventive maintenance, complex repairs with minimal (if any) support
• Demonstrate the ability to access and use internal and external maintenance documents
• Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns
• Performs facility maintenance duties
• Interacts with customers/drivers to properly determine nature of complaint once assigned a task
• Instructs and advises other technicians regarding maintenance repair procedures and diagnostics
• Interact with non-contractual customers, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer
• Cookordinate work schedule as required by customers
• Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction

Requirements

• High school diploma or equivalent preferred
• Vocational or Technical Certification
• Post Secondary degree or Technical Certifications, preferred
• Basic tools, required
• Requires demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including: Routine preventative maintenance, which should include oil changes, brake and tire work
• Diagnostics and repairs, including AC, electrical systems
• Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs
• Four (4) years or more Relevant work experience, preferred
• NonCommercial Driver License CLASS E, preferred
• Valid Commercial Driver License (CDL) CLASS A, preferred
• Other State driver's license, as required
• Four (4) years or more experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment
• Must have minimum tools required to perform their job duties as outlined in Ryder's Maintenance policy

Qualifications

• Able to: Understand and adhere to Company policies in all areas
• Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Work independently and as a member of a team
• Prioritize workload
• Proven hands-on mechanic, customer service, and account management skills
• Strong verbal and written communication skills
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Self-starter and self-sufficient approach
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices
• Entrepreneurial spirit
• Preventive Maintenance (PM230&PM298) within 90 Days
• Brakes-Air (BA220&BA298) within 90 Days
• Brake mechanics/inspectors FMCS 396.25
• Hydraulic Brake (BH220&BH298) where appropriate within 90 Days
• Tire & Wheel TW220 within 90 Days
• CF609 & A/C trained and qualified (AC220&AC298) within 180 Days
• HD electrical - DR208 within 90 Days
• Svc Island Support SBTIII trained (SBT220) and SBT Phase 2 within 180 Days
• Complete 2 of the OEM On-Line diagnostic tool software courses as required by location fleet mi. (predominant OEM of fleet mix)

Skills

• Decision making
• Vehicle diagnostics and repair
• Vehicle maintenance and repair duties
• Access and use internal and external maintenance documents
• Diagnose and repair complex mechanical and electronic problems
• Perform remote triage
• Facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer
• Coordinate work schedule as required by customers
• Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction
• Perform work in accordance with all federal/provincial and corporate compliance guidelines (i.e. safety, DOT)
• Use internal and external maintenance documents

Benefits

• Generous Paid Time Off
• Medical, Dental and Vision Insurance effective 30 days from hire date
• Life Insurance and Disability Insurance
• Options 401K Savings Plan with Ryder matching contributions
• Discount on purchase of Ryder Common Stock
• Employee Discounts on Automotive, Mobile plans, Travel and Hotels
• Accredited Tech School Tuition Reimbursement
• PPE & Uniforms provided at no cost
• Paid Job training and development
• Employee & Customer Referral Bonus program

Pay

Hourly Pay: $43.00 per hour based on experience

Schedule

Flexible 40-hour work week (weekend premiums apply)