Dialysis Program Manager Registered Nurse - RN

About the role

Responsible for the day-to-day program operations and supporting the growth of the assigned single site Home Therapies program in coordination with the Business Unit management, in-center staff, and other support functions. Ensures provision of quality patient care in accordance with policies, procedures, and training.

Responsibilities

• Provides safe and effective oversight, support, training, and scheduling of the delivery of home dialysis therapies to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies.
• Responsible for profit and loss management of the assigned program, including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
• Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge.
• Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
• Oversees patient and caregiver readiness and ability to perform dialysis treatments at home, assesses environment for suitability, and trains patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
• Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying company values and patient experience drivers.
• Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including troubleshooting equipment problems with patients via telephone, and maintaining appropriate staff licensures and CPR certifications.
• Responsible for management of program supplies and equipment tracking, ensuring orders are replenished in a consistent and timely manner.
• Directs activities related to Continuous Quality Assurance Improvement, patient retention, Clinical Algorithm Adoption, patient access management, and patient training success.
• Directs data entry activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status, and other treatment-related data into systems.
• Ensures regulatory, compliance, and audit activities are accomplished on time.
• Orients and supports new staff, provides ongoing education, and ensures compliance with all risk management initiatives.
• Participates in Business Unit initiatives, projects, and audits as directed.
• Performs other related duties as assigned.

Requirements

• Graduate of an accredited School of Nursing (R.N.).
• Current appropriate state licensure.
• Successfully complete CPR Certification.
• Minimum of one year dialysis experience with three months peritoneal experience required; one year medical-surgical nursing or ICU experience preferred.
• Supervisory experience preferred.
• Successfully complete a training course in the theory and practice of dialysis therapies.
• Demonstrated leadership skills including communication, customer service, performance management, and continuous quality improvement.

Physical Demands and Working Conditions

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
• Provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
• May occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. A two-person assist program and "material assist" devices are available for heavier items.
• Requires frequent, prolonged periods of standing and/or walking and the ability to bend over.
• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Failing the test does not preclude employment; reasonable accommodations will be considered.

Supervision

Typically supervises non-exempt staff.