Dialysis Facility Administrator

About the role

The Administrator is responsible for the overall daily management and operation of the clinic, reporting directly to first-line regional operational management (e.g., Area Director, Regional Director, or Vice President of Operations).

Responsibilities

• Growth
  • Develop and implement processes for program growth in accordance with Company goals.
  • Plan and coordinate patient scheduling to ensure timely acceptance of patients and effective staffing levels.
  • Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
  • Achieve financial targets, including budget, labor costs, supply costs, and expenditures.
• Outcomes
  • Review all incident reports; make recommendations and take action as appropriate; report at monthly QAPI meeting.
  • Promote the quality management program through education and involvement of staff and patients to achieve corporate quality goals.
  • Lead QAPI meetings and quality improvement committees.
  • Coordinate functions of all departments and develop standards for measuring patient care services, including maintaining chronological records as required by the ESRD Network Coordinating Council and Medicare.
  • Work with staff to maintain thorough and appropriate documentation in patient records.
  • Achieve program target goals for patient outcomes in accordance with quality patient care and Company goals.
• Operational Readiness
  • Maintain knowledge of and compliance with federal, state, and local laws and regulations, including healthcare professionals' practice act requirements.
  • Ensure clinic compliance with all applicable laws and regulations and maintain continuing certification from statutory and regulatory agencies.
  • Develop, implement, and follow up on Corrective Action Plans for internal and external surveys.
  • May assume Charge Nurse’s responsibilities as needed, including duties listed in the Registered Supervising Nurse job description and nursing services policy.
  • May fulfill responsibilities of facility CEO as delegated by the Governing Body.
  • Conduct and/or participate in meetings with the governing body, Regional Director, Medical Director, and staff.
  • Ensure appropriate staff meetings, in-service education, and team patient care planning meetings are held monthly.
  • Maintain a current Quality Assessment & Performance Improvement Program.
  • Establish, maintain, and submit all required records and reports concerning staff, patients, and operational affairs.
  • Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations.
  • Oversee maintenance of equipment and supplies to meet current laws and regulations.
  • Monitor and ensure a safe and sanitary physical environment, proper equipment function, and adequate inventory levels.
  • Supervise maintenance of equipment, building areas, and other property belonging to the center.
  • Understand the water treatment and mechanisms of facility equipment; assist with disinfection as necessary.
• Partnerships
  • Monitor all contractual agreements and update as needed with corporate oversight.
  • Maintain a collaborative working relationship with the Medical Director and physicians.
  • Establish and maintain positive relationships with area hospitals, agencies, vendors, and the community.
  • Actively promote GUEST customer service standards and develop effective relationships at all organizational levels.
  • Respond effectively to inquiries or complaints.
• Staff Development/Retention
  • Ensure all staff meet required qualifications and perform duties within company policy, practice acts, and regulations.
  • Recruit, train, develop, and supervise all personnel.
  • Maintain effective personnel management and employee relations, including performance evaluations and discipline.
  • Uphold corporate management goals by leading staff in team concepts and promoting teamwork.
  • Communicate expectations effectively and hold staff accountable for performance.

Requirements

• Demonstrated ability to function in a leadership position and perform in new and emergent situations with sound judgment.
• Strong analytical and problem-solving skills.
• Excellent time management and organizational skills.
• 1 year of previous dialysis management experience preferred.
• Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
• Basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
• Must meet applicable, specific state requirements.

Nursing Qualifications (if applicable)

If the following nursing requirements are not met, an individual may still be placed in the Administrator role but must designate a Registered Supervising Nurse who meets these qualifications:

• Must be a full-time employee of the Company and available to clinic staff during clinic hours.
• Current RN license in the applicable state; license must be maintained as current and in good standing.
• 18 months of experience as an RN, with 6 months in nursing care of patients with kidney failure.
• CPR certification required within 90 days of hire.
• Confirmation of ability to distinguish all primary colors.
• Must meet any practice requirement(s) for the applicable state.