Dialysis Administrator

About the role

The Administrator is responsible for the overall daily management and operation of the clinic, reporting directly to first-line regional operational management (Area Director, Regional Director, or Vice President of Operations).

Responsibilities

• Growth
  • Develop and implement processes for program growth in accordance with Company goals.
  • Plan and coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels.
  • Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
  • Achieve financial targets including budget, labor costs, supply costs, and expenditures.
• Outcomes
  • Review all incident reports; make recommendations and take action as appropriate; report at monthly QAPI meeting.
  • Promote quality management program through education and involvement of staff and patients in outcomes.
  • Lead QAPI meetings and quality improvement committees.
  • Coordinate the functions of all departments and develop standards and methods of measuring patient care services.
  • Maintain chronological, thorough, and appropriate documentation in patient records.
  • Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.
• Operational Readiness
  • Know and remain current with federal, state, local laws, and regulations, including health care professionals practice act requirements.
  • Assure clinic compliance with all applicable laws and regulations and continuing certification from statutory and regulatory agencies.
  • Develop, implement, and follow up on Corrective Action Plans for internal and external surveys.
  • May assume Charge Nurse's responsibilities as needed, including duties listed in Registered Supervising Nurse job description.
  • May fulfill responsibility of facility CEO as delegated by Governing Body.
  • Conduct and/or participate in meetings with the governing body, Regional Director, Medical Director, and staff.
  • Assure appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly.
  • Maintain Quality Assessment & Performance Improvement Program.
  • Establish, maintain, and submit all required records and reports concerning staff, patients, and operational affairs.
  • Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations.
  • Oversee maintenance of equipment and supplies to meet current laws and regulations.
  • Monitor and ensure a safe and sanitary physical environment, proper equipment function, and adequate inventory levels.
  • Supervise maintenance of equipment, building areas, and other property belonging to the center.
  • Understand the water treatment and mechanisms of the facility's equipment.
  • Assist with disinfection of equipment and supplies, including bicarbonate delivery systems and dialysis machines.
• Partnerships
  • Monitor all contractual agreements; update as needed with corporate oversight.
  • Maintain collaborative working relationship with Medical Director and physicians.
  • Establish and maintain positive relationships with area hospitals, agencies, vendors, and the community.
  • Actively promote GUEST customer service standards and develop effective relationships at all organizational levels.
  • Respond effectively to inquiries or complaints.
• Staff Development/Retention
  • Ensure all staff meet required qualifications and perform duties within established limitations.
  • Recruit, train, develop, and supervise all personnel.
  • Maintain effective personnel management and employee relations.
  • Evaluate performance of all personnel; approve and submit all hours worked.
  • Counsel and discipline employees as needed.
  • Uphold management goals by leading staff in team concepts and promoting team effort.
  • Communicate expectations effectively; accept accountability and hold others accountable for performance.

Requirements

• Demonstrated ability to function in a leadership position and perform in new and emergent situations with sound judgment.
• Demonstrated analytical and problem-solving skills.
• Strong time management and organizational skills.
• 1 year previous dialysis management experience preferred.
• Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
• Basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
• Must meet applicable, specific state requirements for the Administrator role.

Qualifications (Nursing)

The following qualifications are required for the Administrator role unless a designated Registered Supervising Nurse meeting these qualifications is present at the clinic:

• Must be a full-time employee of the Company and available to clinic staff during clinic hours.
• Current RN license in the applicable state; license must be maintained as current and in good standing.
• 18 months as an RN with 6 months experience in nursing care of a patient with kidney failure.
• CPR certification required within 90 days of hire.
• Confirmation of ability to distinguish all primary colors.
• Must meet any practice requirement(s) for the applicable state.