Diagnostics Engineer, Thermal Systems
About the Role
Tesla is seeking a Diagnostics Engineer to own thermal systems and HVAC diagnostics across our passenger vehicles and unsupervised Robotaxi fleet. This role sits at the intersection of Silicon Valley development teams and the global service and fleet-operations network. You will diagnose complex, software-defined electromechanical thermal systems and serve as a technical escalation point for field and fleet issues, while also building next-generation diagnostic software, AI-assisted tools, and fleet telemetry pipelines.
Responsibilities
- Serve as subject-matter expert and technical escalation for thermal/HVAC issues across passenger vehicles, Semi trucks, and Robotaxi/Cybercab fleets.
- Develop diagnostic techniques, procedures, and AI-assisted tools that automate diagnosis for technicians, fleet operators, and remote support.
- Build diagnostic software, automation scripts, and fleet telemetry/analysis pipelines (Python + modern data stacks) that scale across passenger vehicles and unsupervised robotaxis.
- Define on-board diagnostic strategies, predictive alerts, and service-oriented behavior with firmware partners; implement where thermal intersects fleet uptime.
- Drive product improvements in hardware, firmware, and system architecture to raise reliability, lower service cost, and protect robotaxi/fleet utilization.
- Partner with hardware, firmware, quality, and diagnostics teams on root-cause analysis; occasional travel to service sites, factories, or robotaxi hubs and off-hours support for critical fleet events.
- Improve how Service finds the right repair through smart diagnostic decision trees, in-vehicle service UI, vehicle self-test/commissioning routines, and technician-facing repair guidance.
- Separate true hardware failure from firmware, sensor validity, commissioning, and alert-noise problems across multi-loop thermal architectures.
- Provide real-time diagnostic support to service centers and fleet operations using vehicle logs, alerts, CAN/Ethernet signals, fleet telemetry, and remote debug—and drive the correct next action.
- Author theory-of-operation and troubleshooting documentation for global service and fleet teams.
Qualifications
- Degree in Electrical Engineering, Computer Science, Mechanical/Systems Engineering, Automotive Technology, Robotics, or equivalent practical experience with strong software depth.
- Solid thermal/HVAC fundamentals (heat pumps and/or liquid cooling) to challenge firmware and write correct diagnostic logic.
- Experience providing real-time technical support or diagnostics on complex physical products (vehicles or industrial systems); exposure to autonomous, highly automated, or high-utilization fleets is highly valued.
- System-level debug skill across controllers, vehicle networks (CAN/Ethernet), sensors/actuators, and coordinating software.
- Solid Python skills; ability to read and reason about C/C++ and embedded firmware is a strong plus.
- Experience with data acquisition, fleet telemetry, SQL/analytics pipelines, and modern diagnostic tooling at fleet scale.
- Ability to read and interpret electrical schematics and system architecture diagrams.
- Experience building or improving diagnostics (guided fault trees, service tools, commissioning routines, or embedded diagnostic firmware) preferred.
- Working knowledge of automotive communication protocols (CAN, LIN, Automotive Ethernet) and comfort debugging mixed electromechanical systems with heavy embedded software.
- Clear written communication, ownership when the field or fleet is blocked, and comfort in a high-velocity environment spanning passenger vehicles and unsupervised robotaxi fleets.
Benefits
- Medical plans with options and $0 payroll deduction.
- Family-building, fertility, adoption, and surrogacy benefits.
- Dental (including orthodontic coverage) and vision plans with $0 paycheck contribution.
- Company Paid Health Savings Accounts (HSA) Contribution when enrolled in the High-Deductible medical plan with HSA.
- Healthcare and Dependent Care Flexible Spending Accounts (FSA).
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
- Company paid Basic Life, AD&D, Short-term and long-term disability insurance (90-day waiting period).
- Employee Assistance Program.
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays.
- Back-up childcare and parenting support resources.
- Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
- Weight Loss and Tobacco Cessation Programs.
- Tesla Babies program.
- Commuter benefits.
- Employee discounts and perks program.
Pay
Expected Compensation: $113,424 - $248,880/annual salary + cash and stock awards + benefits. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package may also include other elements dependent on the position offered.