Diagnostics Administration

Role Summary

We are seeking a highly motivated and experienced Administrator for our Diagnostics portfolio. In this role, the Administrator will provide advanced administrative support to the SVP & GM Diagnostics as well as overall support to the Diagnostics organization. Reporting to the Executive Assistant to the CEO, this role requires a professional who thrives in a fast-paced environment and can manage multiple priorities with discretion, efficiency, and attention to detail. The ideal candidate will demonstrate excellent communication and decision-making skills, a high level of confidentiality, and the ability to interact effectively internally and externally.

What You’ll Do

• Manage complex calendars, scheduling meetings across multiple time zones while coordinating with internal and external stakeholders.
• Cook up domestic and international travel arrangements, including logistics for customer visits, conferences, leadership meetings, and site visits.
• Contact customers, clinicians, key opinion leaders, and other external partners to schedule meetings to support business revenue objectives and relationship management.
• Prepare agendas, coordinate logistics, capture meeting minutes, and track follow-up actions to ensure productive and effective team meetings.
• Prepare, submit, and reconcile expense reports accurately and in a timely manner.
• Anticipate business needs, proactively identify potential issues, and implement solutions to support the Diagnostics leadership team.
• Handle highly confidential and sensitive information with professionalism, discretion, and sound judgment.
• Identify and implement opportunities to streamline administrative processes, improve efficiency, and enhance operational effectiveness across the Diagnostics organization.
• Provide backup support and collaborate closely with other members of the administrative team to ensure seamless coverage and support.
• Axle special projects and perform additional administrative responsibilities as assigned.

BASIC QUALIFICATIONS

• 5+ years of experience providing executive-level support, with demonstrated experience supporting senior executives
• 3 + years of administrative experience is a sales / service environment.

PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent experience preferred
• Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines
• Excellent written and verbal communication skills with the ability to clearly and effectively communicate across a wide range of stakeholders both internally and externally
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
• Experience with travel coordination and expense management systems (e.g., Concur)
• High level of professionalism, discretion, and confidentiality
• Skilled in managing and prioritizing multiple requests simultaneously while maintaining a focus on quality and urgency
• Take initiative and work well under pressure, maintain a high level of confidentiality
• Polished and articulate with strong interpersonal skills
• Impeccable attention to detail, ensuring flawless execution in scheduling, documentation, and travel arrangements
• Thrive in a fast-paced, often ambiguous environment, and handle changes with a positive, proactive attitude
• Take ownership of tasks and projects with minimal supervision, anticipating needs and creating solutions that support the goals of the Office
• Bachelor's degree or equivalent experience
• Experience in Life Science industry a plus
• Advanced MS skills
• Ability to be on call during off hours