DHS/OTL - Program Intake Coordinator

Program and Location

VOA, a Certified Great Place to Work, Family Services is recruiting a full-time Program Intake Coordinator on the Options Transitional Living team. VOA's Family Services is a transitional housing program for homeless families. Our transitional housing program for women and children provides homeless families a safe environment for their children and themselves to live while they seek permanent housing and employment.

Services include individual and group counseling by dedicated case managers, life-skills and parenting classes, and referrals for permanent housing.

Pay

USD $25.65 - USD $25.65 /Hr.

Schedule

Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, health, dental, vision, life, and short-term disability insurance coverage.

Qualifications

• Equivalent Education And Experience: Requires a high school diploma. Must have proficiency in Microsoft Office Suite. Ability to learn and utilize various databases. Prior experience using SmartCare, Credible, HMIS, and/or OneSite Leasing is preferred.
• Specific Skills Required: Excellent verbal and written communication skills, strong organizational and project management skills, ability to use office equipment operations, analytical and decision-making ability, physical requirements including lifting up to 25 pounds, standing, walking, bending, stooping, sitting, kneeling, and maneuvering weight distribution of a client in an emergency situation.

Benefits

The position requires demonstrated ability in record keeping, strong communication skills, both verbal and written. Must be able to work independently while being able to work as a team member. Must have a basic understanding of severe mental health, physical health, and substance use issues and symptoms. It requires general knowledge of issues and challenges unique to homelessness, substance abuse, mental health, young adults, minorities, and persons with disabilities. Ability to provide a kind and welcoming environment to all visitors and a professional demeanor. Experience in social service programs is preferred. CPR and First Aid training must be obtained within 90 days of employment and re-certification as necessary. T.B. testing must be done annually.