DHA Patient Safety Assistant Coordinator

About the role

Synensys is seeking a detail‑oriented Patient Safety Assistant Coordinator to support patient safety, quality improvement, and risk management initiatives within a Military Treatment Facility (MTF). The ideal candidate combines strong analytical and communication skills with a passion for healthcare quality, continuous improvement, and fostering a culture of safety in a complex military healthcare environment.

Responsibilities

• Collect, analyze, and interpret data from the Joint Patient Safety Reporting (JPSR) System, event reports, Process Improvement (PI) projects, and other relevant sources to support the MTF Patient Safety (PS) Program.
• Develop and present data‑driven reports, dashboards, graphs, charts, and other analytical products that transform raw data into actionable information for patient safety improvement initiatives.
• Support the identification of patient safety priorities, performance trends, and improvement targets across the MTF.
• Assist in ensuring compliance with Defense Health Agency (DHA) and Department of War (DoW) patient safety directives, policies, and reporting requirements.
• Contribute to the preparation and submission of monthly and annual patient safety reports for MTF leadership and DHA stakeholders.
• Provide support for patient safety risk assessment activities, including Failure Mode and Effects Analyses (FMEAs), Proactive Risk Assessments (PRAs), and Root Cause Analyses (RCAs).
• Collaborate with clinical and non‑clinical staff to identify, assess, and mitigate risks throughout all areas of the MTF.
• Monitor patient safety event reporting processes in partnership with the Patient Safety Manager (PSM) to ensure compliance with DHAPM 6025.13, Volume 2 requirements.
• Review, analyze, and track patient safety events to identify trends, recommend corrective actions, and support continuous quality improvement efforts.
• Coordinate with DHA quality, risk management, and process improvement personnel as needed to address patient safety concerns and improve outcomes.
• Collect, organize, and present findings from event reviews, RCAs, PRAs, and other patient safety activities to develop and communicate lessons learned across the MTF.
• Disseminate patient safety information, best practices, and recommendations to clinical consultants, subject matter experts (SMEs), and MTF staff.
• Serve as a resource and advisor to MTF personnel regarding patient safety and performance improvement methodologies, including flowcharting, process mapping, statistical process control, and data analysis techniques.
• Support the development and implementation of proactive patient safety strategies and tools designed to enhance and sustain a culture of safety.
• Research, identify, and promote industry best practices and innovative risk reduction methodologies applicable to military healthcare environments.
• Assist in developing creative and effective approaches to risk control by applying successful patient safety principles and practices from healthcare and other high‑reliability organizations.
• Prepare comprehensive annual analytical reports summarizing patient safety program performance, trends, outcomes, and improvement opportunities.
• Present analytical findings and recommendations to MTF leadership and key stakeholders to support informed decision‑making and strategic patient safety initiatives.
• Support the transformation of complex healthcare data into meaningful information that drives performance improvement and patient safety excellence.

Benefits

• Medical, dental, and vision insurance
• Company‑paid life insurance
• Short‑ and long‑term disability coverage
• Paid time off
• 10 paid company holidays
• 401(k) plan with company matching contributions