DGS PRODUCTION TECHNICIAN 3 - 09292026-81300

Opening Date/Time: 09/29/2026 12:00AM Central Time • Closing Date/Time: 10/12/2026 11:59PM Central Time • Location: Nashville, TN • Department: General Services • Job Type: Full-Time (On‑site)

About the role

Under general supervision, is responsible for production work of considerable difficulty and performs related work as required. This is the advanced/lead level class in the Production series. An employee in this class leads in the operation of production machinery. This class differs from that of a Production Technician 2 in that an incumbent of the latter functions at the working level. This class differs from that of a Production Supervisor in that an incumbent of the latter is responsible for supervisory work.

Responsibilities

• Leads in operating and maintaining mail processing machines and/or processes highly sensitive mail: enters data into sorters, inserting machines, and mail metering machines; installs fold plates in the inserting machines; replaces and installs various machine components (e.g. printer heads and ram blades); monitors machine during processing of the mail for sufficient inserts, and identifies machine problems that would cause the machine to jam or stop.
• Leads in the process of binding paper together using a variety of methods (i.e. punching holes and inserting plastic combs, stitching, gluing and padding and plastic shrink wrapping): collates papers into correct order; cuts paper to correct size and trim finished products; operates bindery machinery.
• Leads in operating and maintaining offset, digital sheet fed and/or continuous roll fed press: prepares equipment for processing jobs; changes toner cartridges, waste containers, and sheet separators; performs quality checks of correctness of color, ink density, paper size/color, finish and registration; cleans ink jet; utilizes print impositioning software to manipulate digital files; enters production information into enterprise print management software program.
• Assists supervisor with training subordinates on production machines and equipment: demonstrates how to set up and operate offset presses, digital and continuous sheet fed presses, mail processing machines, and bindery equipment.
• Evaluates errors or function readings when machines fail to operate: replaces and installs various machine components; repairs minor mechanical problems identified during operations; contacts vendor about errors or malfunctions that need escalated; determines what necessary computer adjustments are required.
• Assists supervisor with scheduling jobs in order to prioritize and process orders: categorizes volume and length of run time; determines materials needed for jobs.

Qualifications

• Education equivalent to graduation from a standard high school and experience equivalent to two years of mail processing, postal services, printing services, production work involving setting up, operating, or monitoring machines, bindery machine operation, or hand production work.
• Substitution of Experience for Education: Qualifying experience in mail processing, postal services, printing services, production work involving setting up, operating or monitoring machines, bindery machine operation, or hand production work may substitute for the required education on a year for year basis.
• Substitution of Education for Experience: Additional qualifying coursework at an accredited college, university, technical institute, business school, or vocational or trade school in graphic arts, printing or a related field may be substituted for the required experience on a year‑for‑year basis.
• Necessary Special Qualifications:
  • Complete a criminal history disclosure form in a manner approved by the appointing authority.
  • Agree to release all records involving their criminal history to the appointing authority.
  • Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
  • A valid motor vehicle operator license.

Skills

• Interpersonal Savvy
• Customer Focus
• Communicates Effectively
• Tech Savvy
• Instills Trust
• Knowledges Mechanical
• Information Technology
• Customer and Personal Service
• Production and Processing
• Mathematics
• Operations Analysis
• Time Management
• Reading Comprehension
• Equipment Maintenance
• Limb and/or Full Body Coordination
• Mathematical Reasoning
• Prolonged Stamina
• Written Comprehension
• Speech Recognition
• Tools & Equipment: Computer
• Basic Hand Tools (i.e. wrench, screw driver, pliers)