DFW General manager

About the role

Flytrex is revolutionizing suburban on-demand delivery from the skies up, literally. As the leading drone delivery company in the U.S., we’re scaling our operations across Dallas-Fort Worth, bringing ultrafast, on-demand delivery to doorsteps via autonomous aircraft.

The DFW General Manager leads Flytrex’s operational and commercial activities across the metro, ensuring successful drone station performance, market penetration, and customer adoption. This role spans operations management, commercial growth, and marketing execution, with direct responsibility for building and mentoring local teams while aligning closely with global leadership.

Responsibilities

• Operations Leadership: Oversee end-to-end operations of all active DFW drone stations, ensuring reliable performance, safety, and scalability. Define KPIs, SLAs, enforce operational standards, and implement process automation to drive efficiency.
• Commercial Development: Lead local commercial activities including customer acquisition, partner development, and expansion into new markets. Support strategic partnerships building and long-term growth.
• Marketing Execution: Support execution of the Company’s marketing strategy, including local campaigns, community outreach, social media initiatives, and doorhanger distribution programs. Drive customer penetration and engagement at the neighbourhood level.
• Team Building & Leadership: Recruit, build, train, and mentor high-performing operations, commercial, and marketing teams. Foster a culture of excellence, accountability, collaboration, and customer obsession.
• Site Deployment: Collaborate with the Real Estate deployment team on site deployment projects for new drone station facilities to ensure smooth site setup and handoff to successful operational launch.
• Fleet & Resource Planning: Define drone and infrastructure needs across stations, ensuring service availability, capacity planning, and alignment with global supply and engineering. Collaborate closely with the CAO, R&D, and Engineering teams.

Qualifications

• 3-5+ years of multi-site ops leadership experience in mobility, logistics, last-mile delivery, food, grocery, or similar.
• Someone who's managed 5-15 locations and knows what breaks and how to fix it
• Inspiring communicator with the ability to connect with senior leaders as well as motivate teams
• Excels at building networks and liaising with external partners and city stakeholders
• Strong commercial acumen and customer obsession
• Analytical, able to spot trends in data and act upon them
• Entrepreneurial mindset with a scrappy hands-on approach
• Valid driver’s license and access to reliable transportation. The job requires extensive travel
• Must be eligible to work in the US

Benefits

Be part of a category-defining company at the forefront of autonomous delivery

Join a high-growth, high-impact startup with real-world operations

Opportunities for growth as we expand nationally

A fast-paced, collaborative, and mission-driven environment