DevOps & Site Reliability Engineer (Digital)

Skills

• Technology and Programming (Expert Level)
  • Strong proficiency in Java full stack development
  • Object-Oriented programming principles and concepts
  • Hands-on experience with Observability platform Dynatrace
  • Hands-on experience with Spring Framework (Spring Boot, Spring MVC, Spring Security)
  • Knowledge of RESTful API development
  • Experience with databases like Oracle, DB2, MySQL
  • Proficiency in Payment Switch BASE24 EPS, C++, AS400, and Python (added advantage)
• Domain, Cloud & Platform Engineering
  • Domain experience in Retail Point of Sale, Payment Systems, Merchandising, Inventory, or Logistics
  • Expertise in Microsoft Azure, including:
    • Compute (VMs, App Services, Azure Container Apps)
    • Containers & Orchestration (AKS, Docker)
    • Storage, Azure Key Vault, Azure Monitor, Log Analytics
  • Proven experience designing enterprise-grade, highly available cloud platforms
• DevOps & Engineering Excellence
  • Advanced experience with Azure DevOps and CI/CD pipeline architecture
  • Strong scripting skills (PowerShell, Bash)
  • GitOps concepts, branching strategies, release orchestration
• Site Reliability Engineering
  • Ownership of platform reliability, resiliency, and performance
  • Definition and governance of SLIs, SLOs, SLAs
  • Error budgets and reliability metrics
  • Advanced Observability Strategy, Designing, and Implementation (metrics, logs, traces, alerts, dashboards using Dynatrace)
  • Incident response leadership, RCA facilitation, and long-term remediation planning
  • Experience operating 99.9%–99.99% availability systems
• Security, Compliance & Cost
  • Secure cloud design using Key Vault, managed identities, RBAC
  • Cost optimization (FinOps mindset) across cloud infrastructure

Responsibilities

• Act as SRE Technical Architect for clients' Retail platforms, owning reliability and stability outcomes
• Define and enforce SRE standards, best practices, and operating models
• Architect and govern highly available, scalable cloud platforms
• Lead the design and implementation of CI/CD and IaC strategies
• Establish proactive monitoring, alerting, and incident prevention mechanisms
• Own major incident leadership, RCA execution, and corrective action tracking
• Partner with application, security, and architecture teams to build reliability by design
• Drive automation to reduce toil and improve operational efficiency
• Mentor and coach SRE and DevOps engineers across teams
• Influence roadmap decisions with a reliability, scalability, and cost lens

Benefits

• Discretionary Annual Incentive
• Comprehensive Medical Coverage:
  • Medical & Health, Dental & Vision
  • Disability Planning & Insurance
  • Pet Insurance Plans
• Family Support:
  • Maternal & Parental Leaves
• Insurance Options:
  • Auto & Home Insurance
  • Identity Theft Protection
• Convenience & Professional Growth:
  • Commuter Benefits
  • Certification & Training Reimbursement
• Time Off:
  • Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance:
  • Legal Assistance
  • 401K Plan
  • Performance Bonus
  • College Fund
  • Student Loan Refinancing

Pay

Salary Range: $110,000–$150,000 a year