DevOps Engineer T3

Responsibilities

• Design, build, release and maintain large-scale infrastructure-as-code automation primarily using Ansible and SDLC. Environment involves working with AWS, Azure and/or Google Cloud Platform and Linux environments.
• Translate complex infrastructure and software requirements into well-scoped technical plans, actionable work items, and clear documentation.
• Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.
• Leverage generative AI tools to increase engineering efficiency, improve accuracy, enhance security posture, and optimize resource management.
• Deploy Instructure using technologies using terraform, docker and/or Kubernetes.
• Collaborate closely with internal product teams to define infrastructure requirements and deliver scalable, repeatable IaC solutions.
• Produce and maintain technical documentation on automation released to operations teams and customers.
• Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure.
• Operate in a security-first mindset, performing all other responsibilities with security in mind.
• Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers.

Requirements

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5+ years of hands-on Ansible automation experience using ansible roles and galaxy.
• 5+ years of experience in cloud infrastructure, automation, or DevOps roles.
• 5+ years of hands-on Terraform experience, including building and maintaining production-grade infrastructure at scale.
• Demonstrated experience managing or contributing to large-scale, complex technical projects.
• Proficiency in programming language Python and scripting in Bash).
• Experience with CI/CD tooling and configuration management (Ansible or equivalent).
• Basic understanding of core networking: TCP/IP, DNS, routing, and cloud connectivity.

Skills

• Deep and hands on expertise in developing automation software using Ansible Roles and Ansible Galaxy.
• Strong in programming languages like python and shell scripting.
• Strong in Linux OS deployment, configuration and troubleshooting.
• Good understanding of Software development Life Cycle (SDLC).
• Good knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC)
• Good knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups)
• Good knowledge of Google Cloud Platform foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC)
• Good knowledge in using Terraform to build modules for deploying applications in AWS, Azure, and/or Google Cloud Platform
• Good knowledge in a CI/CD technology.
• Experience with RBAC design and provisioning for users.
• Investigation skills to review detailed Infrastructure and configurations.
• Experience with logging and log processing in a cloud environment.
• Familiarity with HashiCorp Vault or similar secrets management solutions.
• Working knowledge of networking: ip routing, subnetting, network troubleshooting.
• Knowledge of ITIL-compliant ticket management (ServiceNow) including incident resolution and sprint planning.

Knowledge

• Hands-on experience with AI/ML tooling or leveraging generative AI to improve engineering workflows.
• Expertise designing and troubleshooting large-scale distributed systems.
• Strong written and verbal communication skills with a track record of producing clear technical documentation.
• Systematic problem-solving approach with a sense of ownership and accountability.
• Experience working in government or regulated environments.
• HashiCorp Terraform certifications or equivalent cloud provider certifications (AWS, Azure, Google Cloud Platform)