DevOps Engineer

About the role

CGI is seeking motivated and technically curious DevOps Administrators to join our US Global Technology Operations (GTO) team at our Louisiana Center of Excellence. This is an excellent opportunity for early-career professionals with 0–2 years of experience who are looking to build foundational infrastructure and operations expertise in a collaborative enterprise environment.

Responsibilities

• Support enterprise technology services and infrastructure operations within a collaborative team environment
• Monitor and oversee GTO services to ensure quality standards and operational stability
• Participate in incident response, outage management, and escalation support through an on-call rotation
• Collaborate with project managers and technical teams to support timely project delivery
• Aid in infrastructure support activities, service restoration efforts, and operational troubleshooting
• Apply ITIL-based processes including incident, problem, and change management practices
• Communicate effectively with technical teams, leadership, and stakeholders across the organization
• Continuously develop technical knowledge and operational expertise through training and hands-on experience

Requirements

• Associate degree or equivalent combination of education and relevant work experience
• 0–2 years of experience in IT operations, infrastructure support, DevOps, or related technical environments
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Understanding of project management concepts and working within project schedules
• Technical aptitude in data center management, infrastructure services, or technology operations
• Basic understanding of ITIL processes including change, incident, and problem management
• Strong willingness to learn, adapt, and grow technical proficiencies in a fast-paced environment

Qualifications

• Desired: Exposure to Microsoft Office Suite
• Team-oriented mindset with strong collaboration skills
• Ability to adapt quickly to new technologies and operational processes
• Prior internship, academic project, or technical support experience is a plus

Benefits

This position offers competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays, and sick time, paid parental leave, learning opportunities and tuition assistance, wellness and well-being programs, and more.