Device Coordinator

How you will make an impact as a Device Coordinator:

• Manages large quantity of test devices (phones, tablets, watches, pumps, etc.) and support provisions (CGM, infusion sets, extension sets, etc.) using an asset tracking system
• Device enrollment, configuration, and OS/software version management of test devices
• Data hygiene responsibilities including wiping and resetting devices between test cycles
• Proactively pursues resolution of observations to maintain fleet of test assets
• Provides training, supervision, and mentorship of other team members (i.e., other test technicians) in the use of test equipment and devices
• Maintains fixtures and lab equipment; ensures communication of issues with the Lead Test Technician or Test Manager(s), as required
• Supports recurring maintenance and audit activities as required
• Supports with maintaining appropriate lab cleaning and maintenance supplies
• Ensures safe test case execution and lab safety procedures are followed by all team members
• Generation of anomaly reports during equipment configuration process
• Authority to remove devices from service that fail to meet configuration standards
• Coordination with IT or engineering for network or connectivity-related issues
• Track and order supplies, as well as make stock room requests
• Knowledge of the quality system (SOPs, calibration program, etc.) & lab safety requirements
• Understands product and patient use case, and can impart this knowledge to employees
• Understands proper use of measurement equipment / fixtures and how they can influence results
• Basic computer skills and training in device programming utilized for testing
• Well organized; proactively oversees device management and storage

About DEKA:

One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research & Development, where we are taking the same innovation and cutting-edge technology into the modern age.

Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.