Development Services Project Manager

About the Role

Under general supervision of the Development Services Director, and with day-to-day direction from the Assistant Director of Development Services and Assistant Town Engineer, the Development Services Project Manager initiates, coordinates, and manages a wide variety of projects related to the Development Services Department. This role exercises discretion and independent judgment in managing development projects, capital improvement projects, and department-wide initiatives. The position serves as the primary point of contact for development and special projects, coordinating cross-departmental review, managing development permitting, and facilitating collaboration among stakeholders.

Responsibilities

• Manage pre-construction meetings for commercial development and building permits, including follow-up materials and ongoing communication.
• Track performance-based metrics and capital improvement projects.
• Support economic development initiatives and maintain the Development Application Handbook, Fee Schedule, and webpages.
• Assist with cost estimating and budget coordination.
• Process commercial development applications, building permits, and submittals.
• Direct customers to appropriate development resources and maintain submittal databases and filing systems.
• Manage annual registrations, research development issues, and prepare support materials, reports, and performance measures.
• Assist in reviewing and revising Town Ordinances and regulating documents.
• Respond to public information requests from the Town’s Secretary’s office.
• Coordinate cross-departmental review and manage development permitting.
• Facilitate collaboration among developers, landowners, utility providers, and Town staff.
• Guide applicants through the One-Stop-Shop development process and resolve complex development challenges.
• Track development projects using project management software to ensure timely reviews and permitting.
• Communicate milestone timelines and coordinate due dates for submittals.
• Support agenda preparation and follow-up for Development Review Committee and Pre-Construction Meetings.
• Manage communication with internal and external development teams, consultants, and agencies.
• Assist with tracking and management of Capital Improvement Projects.
• Engage in meetings, capture detailed notes, and provide follow-up with action items.
• Build relationships to assist with the development process from concept to Certificate of Occupancy.
• Answer inquiries and assist with planning and technical review issues.
• Participate in economic development activities and maintain departmental web content and permitting software.
• Attend off-site meetings, conferences, and training as needed.

Qualifications

• Bachelor’s Degree in Architecture, Engineering, Urban Planning, Construction Management, Public or Business Administration, Sustainability, Environmental Resources, Public Relations, or related field.
• Master’s Degree in Urban Planning, Public Administration, or related field preferred.
• Project Management Professional (PMP) certification preferred.
• Two years of experience in municipal planning, project management, and/or general government.
• Any combination of related education, experience, certifications, and licenses that ensures successful performance of essential functions.

Skills

• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite, Adobe Creative Suite, Smartsheet, and project management software (e.g., Monday.com).
• Effective oral and written communication skills.
• Ability to manage multiple projects with competing priorities.
• Knowledge of municipal planning laws, codes, ordinances, and regulations.
• Customer service-focused approach with a commitment to collaboration and teamwork.
• Self-motivated with a creative and innovative mindset.

Requirements

• Must be bondable.
• Valid Texas Driver’s License.
• Pass pre-employment drug screen, criminal background check, and pre-hire assessment.
• Fluency in English, both written and spoken.

The Town of Little Elm is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, or military service in employment or the provision of services.