Development Product Owner - Mid Level

About the role

The Opportunity

Our Development Product Owner serves as a direct representative of the business on an agile team. They attain, understand, and communicate business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. They use critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.

Responsibilities

• Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
• Owes and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program.
• Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
• Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
• Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
• PARTNERS WITH SPONSORS, STAKEHOLDERS, AND IT TO FACILITATE THE TRANSLATION OF BUSINESS REQUIREMENTS FROM RELEVANT BUSINESS PROCESSES, GAINING A DEVELOPING UNDERSTANDING OF THE NEEDS, MEASURES, AND RISKS & CONTROLS FOR THE IMPROVEMENT AREA.
• PARTNERS WITH CHANGE PARTNERS AND KEY STAKEHOLDERS TO ASSIST WITH PREPARING THE BUSINESS FOR THE CHANGE AND PROVIDES TACTICS AND METRICS FOR BENEFITS, ADOPTION, AND RISK.
• Leverages existing change management routines, as needed.
• Executes robust test plan (user acceptance testing, production validation).
• Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 3-4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
• Proficient knowledge of Microsoft Office products, applicable databases and project management tools.
• Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall).
• Proficient Experience analyzing business requirements and ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
• Proficient understanding of Process Engineering methodologies and Change Management practices.
• Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
• Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions.

Qualifications

• Proficient in Salesforce Certified Data 360 Consultant.
• Proficient in Salesforce Certified Marketing Cloud Engagement Administrator.
• Proficient in Salesforce Certified Platform Administrator.
• Experience with Salesforce Customer Relationship Management (CRM) Platform.

Skills

• Proficient in multiple business or system domains.
• Proficient in multiple technical software delivery methodologies (i.e., Agile, Waterfall).
• Proficient in analyzing business requirements and identifying opportunities to streamline business processes.
• Proficient in Process Engineering methodologies and Change Management practices.
• Proficient in Salesforce Certified Data 360 Consultant, Salesforce Certified Marketing Cloud Engagement Administrator, and Salesforce Certified Platform Administrator.

Benefits

• Comprehensive medical, dental and vision plans.
• 401(k).
• Pension.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Variety of wellness programs.
• Career path planning and continuing education.

Pay

Compensation range: $85,440 - $162,550.

Schedule

This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.