Development Manager

About Clackamas Women’s Services (CWS)

CWS offers comprehensive, responsive solutions for adults and children impacted by sexual assault, domestic violence, stalking, the sex industry, and elder abuse. Through our emergency shelter, A Safe Place Family Justice Center, satellite offices, and throughout the community, CWS coordinates services with other public and private agencies to best serve survivors seeking help. Participants in our programs receive no-cost services from highly trained staff. CWS is committed to building an organizational culture that reflects our values. We envision a community of survivors, staff, partners, volunteers, and donors who are deeply committed to breaking the isolation of domestic and sexual violence. We do this by creating community and partnership, honoring and celebrating survivors, and engaging in work toward equity and social change through community engagement and through investing internally in continual improvement and learning processes. We are dedicated to the ongoing work of creating and sustaining a community where everyone can thrive.

Purpose of the Position

The Development Manager is a key member of the CWS Development Team and plays a lead role in growing and strengthening individual giving. This position manages a portfolio of individual donors, with primary responsibility for cultivating, soliciting, and stewarding donors giving under $5,000, as well as growing CWS's monthly sustainer and annual giving programs. Working closely with the Development Director, the Development Manager builds meaningful, long-term relationships with donors; manages direct mail, year-end, and other individual giving campaigns; and develops strategies to strengthen donor engagement, retention, and overall fundraising revenue. The Development Manager also supports special events, community and corporate partnerships, and other Development activities that advance CWS's mission and long-term fundraising goals.

Key Responsibilities

• Individual Giving & Major Gift Pipeline: Manage and grow an assigned portfolio of individual donors and prospects, with primary responsibility for donors giving under $5,000. Cultivate, solicit, and steward donors through personalized outreach and meaningful engagement, with a focus on strengthening relationships, increasing giving, and supporting long-term retention. Develop individualized cultivation and stewardship strategies that deepen donor relationships, encourage increased and sustained giving, and move donors through the giving pipeline. Identify donors with potential for higher-level major gifts, planned gifts, or bequests and partner with the Development Director on cultivation and transition strategies.
• Annual Giving & Monthly Sustainers: Lead strategies to grow CWS's annual giving program, including monthly sustainers and recurring donors. Develop approaches to acquire, retain, renew, and upgrade individual donors across giving levels. Create meaningful stewardship opportunities that strengthen donor connection to CWS and encourage long-term support. Regularly assess donor engagement and giving trends to identify opportunities for increased participation and support.
• Direct Mail, Year-End & Individual Giving Campaigns: Lead CWS's direct mail and individual giving campaigns, including year-end appeals, periodic fundraising appeals, email campaigns, and donor communications. Develop campaign strategies, timelines, messaging, audience segmentation, and follow-up in partnership with the Development Director. Manage year-end community fundraising efforts and giving campaigns, such as Give!Guide and CWS's Holiday Giving Program. Evaluate campaign performance against established organizational benchmarks and use results to strengthen future fundraising efforts.
• Donor Stewardship & Retention: Develop and implement consistent donor stewardship practices across individual giving programs. Ensure donors receive timely, meaningful acknowledgment and communication about the impact of their support. Identify opportunities to deepen engagement with current donors and re-engage lapsed donors. Partner with Development staff to create donor-centered communications, impact stories, newsletters, and other stewardship materials.
• Fundraising Events & Community Partnerships: Support the planning and execution of fundraising events and donor engagement opportunities. Cultivate corporate, business, civic, and community relationships that support fundraising and increase awareness of CWS's mission. Partner with the Development Team on sponsorships, community giving campaigns, and other fundraising opportunities. Coordinate event logistics, vendors, volunteers, and other event needs as appropriate.
• Donor Data & Fundraising Operations: Maintain accurate and timely donor records, contact reports, moves management activities, and gift information within CWS's CRM. Use donor data and reporting to inform cultivation, stewardship, retention, and fundraising strategies. Support strong database practices and ensure donor information is handled accurately and confidentially. Provide backup support for gift processing, donor pick-ups/deliveries and data entry as needed.
• General Responsibilities: Partner with the Development Director in implementing CWS's annual fundraising plan and priorities. Collaborate with Development, Communications, program staff, leadership, and other colleagues to connect donors meaningfully with CWS' mission and impact. Represent CWS at donor meetings, community events, fundraising activities, and other external engagements. Represent the mission, values, and philosophy of CWS to program participants, employees, and the public. Represent and reflect the values of the agency through direct communication and collaboration with co-workers, partners, and participants. Engage in leadership and administrative leadership activities for CWS and attend Leadership meetings. Model and implement values of equity and inclusion in decision-making and daily work. Participate in speaking engagements and educational trainings as requested. Attend regular All Staff meetings, Development Team meetings, and check-in meetings. Meet regularly with the Development Director to plan and prioritize projects. Submit necessary monthly timesheets and expense/mileage reimbursement forms. Manage daily schedule appropriately. Other duties as assigned.

Minimum Qualifications

• Minimum of 3 years of development experience, preferably in a leadership position.
• Demonstrated success in fundraising activities, including annual giving program, direct mail appeals, online campaigns, and special events.
• Highly responsive, solutions-oriented engagement with all stakeholders.
• Required ability to communicate effectively with diverse stakeholders through written, verbal, and visual imagery.
• You must manage time effectively, be self-motivated with an exceptional level of detail.
• Ability to work independently and with minimal supervision to meet deadlines and fundraising goals.
• Intermediate to advanced user levels of computer and software proficiency are required. Programs used daily: MS Operating Suite, MAC Operating System, Adobe InDesign, Adobe Creative Cloud, Canva, CRM (Bloomerang/GreaterGiving), WordPress, SharePoint, Social Media Platforms, and more.
• Ability to pass a background check as a condition of employment.
• All CWS staff are required to complete a 40-hour domestic/sexual violence training provided by the agency.
• Ability to problem-solve in a fast-paced, in-office, collaborative environment.
• Demonstrated understanding of systems of oppression, ability to work effectively and non-judgmentally with individuals from diverse backgrounds, and understanding of culturally competent service delivery.
• Enthusiasm for working collaboratively with a wide range of public and private systems intersecting with the DVSA field (law enforcement, DHS, courts, education, etc.).
• Reliable transportation is required; the position includes the use of a personal vehicle to complete some tasks.
• Must be able to travel throughout Clackamas County and the Greater Portland Area.
• The person in this position frequently moves throughout CWS worksites and the community to meet with donors, volunteers, community members, partners, and staff. The person will also periodically move supplies and other items (up to 50 lbs.) from one place to another, participate in community and fundraising events, and work in all types of weather.

Benefits

• 100% employer-paid health, dental, vision, and alternative care
• 100% employer-paid long-term disability and life insurance
• Generous PTO (28.5 days in first year based on accrual)
• 10 paid holidays of your choosing
• Paid day off for birthday
• Paid parental leave
• Monthly retirement plan contribution of 5%
• Anniversary bonus, $25/year of service
• $100 monthly travel stipend
• Employee Assistance Program
• Professional development opportunities

Pay & Schedule

Status: Full Time (40 hrs/wk), Exempt. Pay: $74,497.50 - $106,102.50 DOE. Location: On-site Staff with bilingual competencies provide an additional and essential value to our organization, and we increase our starting wage accordingly for bilingual staff. Benefits available the first of the month following hire date.

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