Development & Communications Associate

About the role

Coast to Coast Legal Aid of South Florida, Inc. (CCLA), established in 2003, is a Legal Services Corporation (LSC) funded non‑profit organization providing free civil legal services to low‑income and otherwise eligible residents of Broward County. Located in Plantation, Florida, CCLA’s mission is to provide equal justice to underserved communities through quality and innovative free civil legal aid. The organization works in Family Law & Victims of Crime, Economic Advocacy & Community Health (public benefits), and Senior Law for people age 60 and older.

CCLA is seeking a Development & Communications Associate to elevate the organization’s visibility, strengthen community engagement, and advance fundraising and advocacy initiatives. This position supports day‑to‑day marketing, communications, and branding efforts across digital platforms, print materials, videos, and community outreach. The ideal candidate is a creative, detail‑oriented, data‑driven communicator passionate about storytelling, social impact, and CCLA’s mission.

Responsibilities

Marketing & Communications

• Design engaging graphics and videos for social media, email campaigns, and outreach materials (Canva or similar tools).
• Develop, draft, edit, upload, and post content and videos for newsletters, social media platforms, website updates, press releases, and promotional materials.
• Ensure brand and style guides are used consistently across the organization to maintain a consistent brand voice that reflects CCLA’s mission and values.
• Assist with digital advertising campaigns and SEO optimization.
• Connect message, content, and channel to deliver to the right audiences and measure impact through development and implementation of a KPI framework.

Social Media Management

• Manage CCLA’s social media channels (Facebook, Instagram, LinkedIn, X/Twitter, YouTube, TikTok, Google Business Profile, and LinkTree).
• Create and schedule posts, track engagement, and analyze performance metrics.
• Ensure timely responses and consistent community interaction.

Development Support

• Support marketing efforts for fundraising campaigns, events, and donor outreach.
• Assist in producing campaign collateral for Giving Tuesday, year‑end appeals, and special initiatives.

Events & Outreach

• Assist with planning, promoting, and documenting CCLA events, including educational workshops, fundraising events, and community outreach activities.
• Capture photos and videos for marketing use.

Administrative & Cross‑Team Collaboration

• Work closely with the Development, Program, and Executive teams to ensure cohesive messaging.
• Maintain media lists, contact databases, and marketing archives.
• Support outreach communications including email marketing (e.g., Constant Contact) and social media (e.g., Hootsuite).
• Participate in continuous professional development and trainings.
• Maintain CCLA’s nonpartisan identity and adhere to all applicable rules, regulations, and guidance from funders in communications.
• Perform all other duties as assigned.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or related field (or equivalent experience).
• 1–3 years of experience in marketing, communications, or nonprofit outreach preferred.
• Strong writing, editing, and storytelling skills.
• Proficiency with social media platforms and content creation tools (e.g., Canva, Adobe Creative Suite).
• Working knowledge of email marketing tools and website CMS platforms (e.g., Constant Contact, WordPress, Hootsuite, Photoshop, Illustrator, video editing).
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect.
• Due to funder requirements, all applicants must pass a background check before employment begins.

Benefits

• Medical, vision, and dental insurance (100% employer paid for individual coverage).
• Life, short‑term, and long‑term disability insurance (100% employer paid coverage).
• Supplemental insurance options.
• 403(b) tax‑sheltered annuity plan with employer contribution.
• Substantial discounts on gym memberships, parks, travel, pet insurance, and more.
• Generous paid time off package including vacation, sick leave, and over 12 holidays per year.

Pay

Starting salary $50,000 annually.