Development Associate (SUDS)

Job Summary

The Development Associate reports to the Director of Donor Relations, Recruitment, and Strategic Partnerships, and provides support to the Development Office focused on its objectives of planning, scheduling, cataloguing, stewarding matters related to development and donor engagement that aims to advance the mission and fiscal health of Shaw Divinity.

About the Role

Professionally responds to internal and external inquiries as appropriate, demonstrating an understanding of the institution, college/departmental/unit responsibilities and appropriate protocol. Answers assigned phones by the third ring and responds to voicemail messages and inquires within 48 hours. Provides professional customer service in responding to routine requests for information. Screens callers and visitors, assists or refers individuals to the appropriate person or office. Takes and gives timely, accurate, legible messages. Serves as an informational resource to provide callers/visitors directions, maps, etc. Anticipates needs of the Divinity School and works proactively to meet them. Takes initiative to troubleshoot and research issues, as appropriate, prior to referring to the supervisor. Ensures the Dean of Divinity and Development Office are kept-up to date on all job-related issues, concerns, upcoming work projects and projected needs of the assigned department(s)/unit(s).

Responsibilities

• Drafts routine correspondence for review and signature.
• As assigned and appropriate, composes professional job-related draft correspondence for signature by academic department/unit head(s).
• As authorized, enters purchasing requisitions for assigned department(s) with accurate expenditure account codes.
• Effectively coordinates meetings and events.
• Effectively handles departmental mail, office supplies and materials.
• Develops and maintains up-to-date, detailed “in the event of my absence” procedural documents and checklists with step-by-step details of performing all job responsibilities.

Requirements

• Proficiency in Microsoft Office Suite.
• Excellent communication skills, both verbal and written.
• Ability to handle confidential and sensitive information.
• Strong organizational and time management skills.
• Ability to multitask and prioritize workload.
• Experience with basic administrative tasks such as typing, filing, and data entry.

Qualifications

• Bachelor's degree preferred.
• 1-2 years of relevant administrative experience.

Skills

• Customer service skills.
• Administrative support skills.
• Basic knowledge of donor relations and fundraising.

Benefits

Not specified.

Pay

TBD

Schedule

TBD