Development Associate

Position Summary

The Development Associate is a critical member of the Development Team, supporting Family Health Center of Worcester’s fundraising operations through accurate data entry, gift processing, and day-to-day departmental coordination.

Program Specific Essential Duties and Responsibilities

• Support the development of donor communications, including special appeals, mailings, and event materials, by assisting with copywriting, basic design, and ensuring accuracy of donor contact information
• Aid in the preparation, coordination, and on-site support of special events, at the health center and in Greater Worcester
• Provide administrative support to department staff and those engaged in fundraising and advancement activities
• Maintain accurate donor records in Bloomerang donor database and contribute to ongoing data hygiene initiatives
• Process incoming gifts, grant awards, and in-kind donations and ensure timely acknowledgement to donors
• Generate donor lists, mailing lists, and basic reports as needed
• Respond to donor inquiries via phone and email in a timely, professional manner
• Track and support department meetings, agendas, and projects by maintaining calendars and deadlines
• Participate in organizational and departmental meetings as needed, including occasional non-traditional hours, such as evenings or weekends, in order to attend events.

Qualifications and Education Requirements

• Education: Desired Skills:
• Bachelor’s Degree with 2 years relevant experience in nonprofit fundraising and/or office administration preferred. High school diploma and 5 years relevant experience may be substituted.
• Excellent interpersonal, written, and oral communication skills
• Exceptional attention to detail and customer service
• Strong computer literacy, including Microsoft Excel
• Experience with event support
• Experience with donor database systems and/or project management software
• Access to reliable transportation for local travel in supporting office operations and events.

Reporting to

Director of Annual Giving & Events