Development & Communications Associate

About the Role

The Development & Communications Associate supports the organization's fundraising, grant management, and communications efforts. This position is responsible for the day-to-day operations of the Development Office, providing administrative support to the Director of Development to ensure efficient departmental operations. The Associate also supports the Foundation & Grants Officer by assisting with private and government grant administration, including tracking deadlines, preparing materials, and maintaining grant records. Additionally, the Associate assists with communications and marketing initiatives, such as email marketing, social media, website updates, and the creation of communication materials to increase awareness and engagement.

Responsibilities

• Manage the Development Office database Raiser’s Edge, update records, and pull reports when needed.
• Coordinate and process all gift acknowledgement letters.
• Assist the Foundation and Grants Manager with processing of all private and government grants in Raiser’s Edge, manage tracking of actions, editing/sending reports, and setting up funder meetings.
• Support Annual Fund and Special Events Managers.
• Coordinate and manage all office volunteers.
• Maintain concise rosters on Board and Board Committees.
• Schedule, compile meeting packets, and minutes for Board Meetings, Development, and Nominating & Governance Committees.
• Work closely with Board of Directors and volunteers.
• Assist with Board, fundraising, and community outreach events.
• Assist with communications tasks such as social media and email marketing.
• Answer office phones, including front desk coverage.
• Perform other tasks as assigned.

Requirements

• Bachelor’s degree from an accredited college or university.
• 1-3 years of development or communications experience.
• Experience and ability in motivating and mobilizing volunteers, staff, and board.
• Database experience a plus.
• Strong organizational, administrative, telephone, and interpersonal communication skills.
• Detail-oriented with the ability to see the "big picture."
• Comfortable managing multiple tasks simultaneously.
• Strong word processing skills and data management experience with Raiser’s Edge, Microsoft Word, Excel, and PowerPoint.
• Professional demeanor, flexible, and able to respond to multiple demands.
• Strong time management skills and ability to work well under pressure.
• Strong customer orientation.
• Ability to work well independently and as part of a team.
• Comfortable working with all levels of volunteers and donors.
• Strong commitment to the mission and work of The Family Tree.

Work Environment

• Must work flexible hours, including weekends and evenings.
• Must be prepared to travel to various program sites and communities.
• Possession of a valid Maryland motor vehicle operator’s license, car insurance, and willingness to use a personal vehicle in the course of employment.
• Little physical effort on a day-to-day basis is required; ability to lift 25 pounds occasionally.
• Use of acquired knowledge and experience, critical thinking skills, organizational skills, judgment, and tact.
• Must be able to function efficiently in a demanding environment despite distractions and interruptions.
• Has contact with Board Members, volunteers, and elected officials; requires a cooperative and courteous attitude, as well as excellent phone and communication skills.