Jobs · Education · Illinois

Developer Educator

Rippling · Chicago, IL · 3 wk ago
HybridEducationFull-time

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Please be aware that all official communication will only be sent from @Rippling.com addresses.

Overview

Ripping is the all-in-one platform that lets companies run HR, IT, Spend, and Finance through a single employee graph. We started as an HCM platform. Over the last two years, we have become a configurable platform for business applications of every shape: custom apps built on the employee graph, data connectors to third-party systems, functions that let customers write code inside Rippling, and Rippling AI that automates the work that used to fall through the cracks between systems.

Role Mission

We exist to tell technical buyers about Rippling's platform. This includes CTOs, VPs of IT, VPs of Engineering, and the technical stakeholders inside our customers and prospects who decide how systems get built.

What You'll Do

  • Write technical blog posts about customer solutions on the Rippling platform. Architecture overviews, real customer quotes, and the technical specifics of how the solution was built. Field reports, not marketing copy.

  • Write technical white papers on Rippling's integration tech, platform capabilities, and the patterns enterprises use when implementing Rippling inside their broader tech stack.

  • Interview customers and Rippling engineers to extract architecture decisions, tradeoffs, and the implementation details a technical reader actually wants.

  • Partner with post-sales, FDE, product, and marketing to source customer stories and draft them into content that helps the broader market understand how innovative companies are solving business problems with Rippling’s tech stack.

What You'll Bring

  • 5+ years of technical writing, developer education, developer relations, or technical PMM experience.

  • A portfolio of in-depth technical content. Blog posts, white papers, specs, conference talks, or other long-form technical writing. The work should be detailed enough that a technical reader walks away understanding both how a system works and why it was built that way.

  • Comfort reading architecture diagrams, understanding code (you do not need to write production code), and explaining enterprise SaaS integration patterns: APIs, webhooks, iPaaS, ETL/ELT, SSO/IdP, SCIM, identity, data residency.

  • The interviewing skill to sit with a customer architect or a Rippling engineer and pull out the specifics that make a story technically credible.

  • A strong opinion about what good technical writing looks like, and the discipline to edit yours down until it earns the reader's time.

  • Self-direction. You will own the calendar, the customer relationships, and the editorial bar.

  • Hands-on engineering background (you have shipped code, not just written about it).

  • Worked on a platform product before (PaaS, iPaaS, developer platform, automation platform).

  • Familiar with HR tech, IT tech, finance tech, or the broader systems-of-record landscape that Rippling now spans.

  • Published work with a measurable audience in the technical-buyer space.

Additional Information

  • Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.

  • Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

  • This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for US-based employees will be XX/XX commission split for base/variable pay, and aligned with one of the ranges below based on location; see which tier applies to your location here.

  • A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

  • *Commission is not guaranteed

Pay Range

111,000 - 220,000 USD per year (US Tier 1)

97,200 - 193,500 USD per year (US Tier 2)

105,000 - 210,000 USD per year (US Tier 3/Remote)

Sales

San Francisco, CA

Austin, TX

New York, NY

Seattle, WA

Remote (United States)

Chicago, IL

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