Detention Specialist – Master Control

About the role

The Master Control Detention Specialist supervises employee, visitor, and inmate movement throughout the facility. They direct radio communications both internally and externally for the jail facility and maintain and collect daily records pertinent to their position.

Responsibilities

• Maintain and direct radio communications for the facility and transport team
• Ensure authorized staff and inmate movement in and out of the facility
• Assist with public contacts and communication
• Work independently with minimal supervision
• Escort visitors throughout the facility
• Perform varied clerical tasks sometimes under pressure of time and heavy workload
• Establish and maintain effective working relationships with employees, other agencies, and the public
• Follow written and oral instructions
• Perform other duties and tasks as assigned

Requirements

• Available to be assigned to any shift to cover a 7-day week, 24 hours, 365 days of the year work schedule (including nights, weekends, and holidays)
• Flexible in response to Jail Staffing needs
• May be required to work special hours on short notice

Qualifications

• High school diploma or equivalent
• Proficient in clerical/computer entry

Skills

• Working knowledge of modern office practices and procedures
• Strong communication skills
• Ability to work independently with minimal supervision
• Ability to perform varied clerical tasks sometimes under pressure of time and heavy workload
• Working knowledge of correct English grammar and spelling
• Ability to deal with information of a confidential and/or unpleasant nature
• Ability to learn quickly and retain knowledge of varied and sometimes complex procedures
• Willingness to work weekends, holidays, and shift work
• Excellent attendance and dependability
• Flexibility
• Integrity and honesty
• Motivated and dedicated
• Detail-oriented
• Team-oriented
• Strong work ethic
• Positive, polite, and approachable
• Continuous improvement oriented
• Good communication skills

Benefits

• Outstanding options of comprehensive health plans that include vision and dental coverage
• Information can be found HERE.
• Additional Benefits can be found HERE. (Download PDF reader)
• Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
• 12 weeks Paid Caregiver leave
• Breast feeding friendly-work environment
• Sick child care, an infants-at-work policy
• Access to LifeMart discount hub, including discounts on childcare centers, event tickets, travel and more!
• Access to a nationally-recognized wellness program
• Employee Assistance Program
• PERA 401k
• Social Security retirement plans
• Additional Life and Disability Insurance
• Critical Illness and Accidental Insurance
• County-paid tuition assistance
• Eligible for PSLF- Public Service Loan Forgiveness
• Free EcoPass
• Hospital Indemnity
• ID Theft Protection
• Pet Insurance
• 8 Hours of Paid Public Service Leave
• Generous paid time off
• Holidays
• New Year’s Day January 1
• Martin Luther King's Birthday January
• Presidents' Day February
• Memorial Day May
• Juneteenth June 19
• Independence Day July 4
• Labor Day September
• Indigenous People's Day General Election Day November (first Tuesday after the first Monday, even years)
• Veterans' Day November 11
• Thanksgiving Day November
• Friday after Thanksgiving
• New Year’s Eve- ½ day (full day off depends on day of the week)
• Christmas Day December 25
• Christmas Eve- ½ day (full day off depends on day of the week)
• Christmas Day December 25
• Vacation
• Medical
• Per hour rate: $5,070 - $7,293

Pay

$60,840.00 - $87,516.00 Annually

Schedule

Full-time