Detention Deputy

Job Description Summary

The Hiring Range for this position is $54,351 - $66,221. The Human Resources Department is seeking a highly accomplished professional trainer to assist us in carrying out our mission of facilitating the delivery of the finest city services to the citizens of Goodyear by providing organizational leadership, and quality, impartial human resource services that exceed the expectations of our most valuable asset – our employees.

Essential Functions

• Attend New Hire Orientation (NEO) – prepare a report of what was done well, information learned, recommendations for enhancements, and a plan of action of how it could be enhanced.
• Review historical report of training that has been done in the past 4 years. Review the greatest training needs. Keep this historical product up to date (training that has been conducted, cost, trainer, etc.). Review the city-wide training budget. Learn the procurement process and track budget expenditures.
• Complete weekly accomplishments and next weeks plan of action reports and monthly track the training division’s accomplishments and cost savings obtained through your efforts. Complete other reports as needed.
• Attend a Council Meeting to be introduced to the City Council and then as appropriate.
• Attend city-wide department meetings initially to meet people and then attend as appropriate.
• Meet with department directors and their training designee to become familiar with each department’s future training efforts and needs.
• Develop a plan of action to prioritize and fill the City’s and Department’s training gaps.
• Designate what training can be done internally by yourself or others and the estimated budget for external training.
• Obtain management approval of the plan.
• Submit budget training needs of the City for fiscal year 07-08.
• Review and draft appropriate changes in existing training programs.
• Meet with other cities to learn about their training efforts and to determine if we share services with other agencies.
• Become familiar with the policy manual in order to be able to answer questions in the field. Also become familiar with Health, Dental, Vision, Life, and Short term disability programs to assist in answering questions for the employees.
• Develop training curriculum beginning with Supervisor’s Academy, Customer Service and Labor Law Classes.
• Conduct and coordinate training for the City and various department.
• Advertise upcoming training and track training conducted and completed by course, employee, date etc.
• Respond to requests for information and survey.
• Maintain training opportunities/resource files.
• Maintain, enhance and advertise the Training Library.
• Become a member of appropriate trade and professional organizations and attend training sessions as appropriate.
• Distribute training tips to supervisors and employees through every communication possible (e-mail, City newsletters, flyers etc.) “Every day is a Training Day.”
• Review and make recommendations for appropriate changes to the Human Resources Administrative Guidelines.
• Prepare a step-by-step booklet of “how to” administer/manage all functions encompassed in this positions responsibility.

Knowledge

• Classroom facilitation/instructional design and training
• Adult learning principles
• Techniques, principles and methods used in employee learning and development programs
• Principles and practices of high quality customer service and satisfaction
• Curriculum development
• Monitoring, evaluation and measurements of learning programs
• Training theories and principles
• Management practices and procedures
• Laws and policies relating to Human Resources
• Curriculum development
• Budget management
• Research methodology and techniques
• Project management
• Personal computers and related software
• Instructional design and training
• Performance measurement
• Succession and workforce planning
• Competency development
• Statistical analysis, methods and techniques
• Individual and group counseling, dynamics, techniques, and human behavior
• Current practices of organizational development and constructive problem solving
• Operation of a personal computer and job-related software applications for word processing, spreadsheets, database creation and maintenance, information storage, retrieval, and related tasks
• Use and maintenance of various audio visual equipment and other training materials
• English usage, grammar, spelling, and punctuation
• Current office practices and procedures

Ability

• Design, plan, organize, coordinate, develop and execute a comprehensive adult learning training program
• Foster and build a learning organization and a continuous learning environment
• Perform extensive independent research, analysis and present appropriate recommendations/findings
• Develop and make presentations
• Build business partnerships and establish trust relationships
• Manage comprehensive projects
• Achieve objectives through innovative management techniques, promoting teamwork and continuous improvement
• Take a leadership role in furthering the City’s values in the organization
• Prepare clear, complete, accurate and logical written and oral reports and presentations effectively using proper sentence construction, grammar and punctuation
• Work cooperatively in a team environment with managers, supervisors, and other City employees
• Deal tactfully and courteously with employees
• Establish and maintain effective working relationships with other City employees and supervisory personnel
• Listen and communicate clearly and concisely effectively (verbally and in writing) with a diverse group of people and establish and maintain effective working relationships with City employees, at all levels in the organization
• Identify complex problems and review related information to develop and implement solutions
• Select and use training/instructional methods and procedures appropriately
• Teach adult learners effectively
• Operate a variety of standard office equipment including a computer terminal and related software, copy and facsimile machines, telephone, and calculator
• Understand the public service environment
• Facilitate group discussions to create innovative learning initiatives for the City
• Maintain regular consistent attendance and punctuality
• Effectively manage time and plan course agendas accordingly
• Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions
• Work on multiple tasks and projects simultaneously in an organized manner
• Independently prioritize, plan, organize, and complete work assignments

Essential Physical Abilities

• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively in person and on the telephone.
• Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to comprehend written work instructions and review, evaluate, and prepare a variety of written/typed documents and text materials.
• Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a variety of standard office equipment including a computer terminal and related software, copy and facsimile machines, telephone, and calculator.