Detention Case Manager

About the role

The Eagle County Sheriff's Office is seeking a Detentions Case Manager to serve as a crucial bridge between incarceration and a successful, stable return to the community. The ideal candidate will work directly with inmates to assess their needs, secure post-release housing and employment, and navigate systemic barriers to reentry. Additionally, they will lead and manage the jail's volunteer program.

Responsibilities

• Inmate Reentry & Advocacy (The Core)
• Assess & Plan: Interview inmates to evaluate their social, mental, and physical needs while incarcerated, helping them establish a roadmap for success.
• Connect to Resources: Build robust partnerships with community organizations, treatment facilities, and local housing/employment resources.
• Cook Releases: Assist inmates with applications for housing, healthcare, and vital post-release services so they have a soft landing on day one of their release.
• Navigate Barriers: Provide non-judgmental guidance and creative problem-solving to help inmates overcome immediate roadblocks to self-sufficiency.
• Volunteer Program Leadership
• Manage & Mentor: Partner with the Administrative Supervisor to oversee jail programming and serve as the central contact for our volunteer network.
• Onboard & Train: Lead facility tours, run orientations, and coordinate secure files for incoming volunteers.
• Ensure Smooth Operations: Direct weekly schedules, address day-to-day volunteer concerns, and keep everyone up to date on jail security procedures.

Qualifications

• Experience: At least 4 years of increasingly responsible experience in case management, social services, criminal justice, or related field, or equivalent education, training and experience that produces the required knowledge, skills and abilities. Previous case management, social work, or human services experience is preferred.
• Education: A Bachelor’s degree in Social Work, Criminal Justice, Social Sciences, or a related field is highly preferred.
• Bilingual Skills: Bilingual fluency in English and Spanish is highly preferred and qualifies for our county bilingual pay incentive!
• Travel: A valid driver's license and satisfactory motor vehicle record. This role involves travel throughout the beautiful Eagle River Valley for community outreach.

Core Skills & Mindset

• Communication: Strong interpersonal and de-escalation skills to collaborate effectively with inmates, jail staff, and community partners.
• Organization: Excellent time management to handle high-volume caseloads and coordinate time-sensitive reentry logistics before release.
• Problem Solving: Strong critical thinking to creatively navigate systemic barriers and connect clients with limited community resources.
• Compassion & Boundaries: A non-judgmental, empathetic approach to client care, balanced with the strong boundaries required in a correctional setting.
• Teamwork & Relationships: Ability to work seamlessly within a multidisciplinary team of security personnel, medical staff, and outside providers.
• Cultural Competence: Willingness to establish and maintain respectful, professional relationships with clients from a diverse population and backgrounds.

Law Enforcement Background & Screening Requirements

Candidates must meet the following strict background criteria: Must successfully pass a detailed background investigation, polygraph test, psychological exam, physical evaluation, and drug screen. Must not have used illegal drugs within the past 3 years, or marijuana within the past 1 year. Must not have been convicted of any felonies or any acts involving domestic violence. Application must list the past 10 years of continuous work experience.

Culture & Benefits

Working in local government is one of the best career paths in the mountains. Eagle County is recognized as a Best Place to Work in 2022 due to its culture of flexibility and support for mental health/wellness. The organization is purpose-driven, with a modern, values-driven workplace that embraces a welcoming culture, supportive leaders, and an organization focused on its mission: Creating a Better Eagle County for All. It is a learning organization with professional development opportunities, free CMC classes, and tuition reimbursement. Future-focused with a Strategic Plan on improving housing, climate change, and more. As a certified healthy workplace, the culture recognizes the importance of individual needs and enjoys life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides. Great benefits include comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employee only), a wellness program where you can earn cash or extra days off, 15 paid holidays, and additional medical leave. Paid time off (starting at 12 days) and a 8% (dollar-for-dollar match) retirement plan. Free classes at Colorado Mountain College and Eagle County University classes (internal training). Tuition reimbursement programs. Bilingual Pay Incentive. Free bus pass and more.