Detailer (piecework) 100510 (Orlando, FL)

About the Role

We are seeking team players focused on providing exemplary customer service who perform well in a fast-paced work environment. We are looking for the following positions:

• Detail Specialist 1 – Some experience
• Detail Specialist 2 – 2+ years experience

Responsibilities

• Maintain the facilities of the store to produce high quality service
• Ensure customers are serviced at the highest level of satisfaction through quality service/products, courteous employees and quick response to all customer inquiries and/or complaints establishing conclusions in a timely manner
• Drive, detail, and clean vehicles
• Wash the exterior of vehicles using various cleaning solutions
• Wax and buff vehicles using cloths and buffing machines
• Vacuum interior of automobiles to remove dirt and debris
• Clean upholstery and surfaces
• Use air compressors and cloths to dry surfaces and apply preservation chemicals to surfaces for protection against spots and stains
• Use different types of dyes, paints and waxes to protect the leather or fabric of vehicles
• Clean and remove grease on engines or engine compartments
• Carry out additional duties as assigned by management due to operational needs

Working Conditions

• Frequent movement including bending, lifting, reaching, squatting, and getting into and out of various vehicles repeatedly during the work shift
• May require completion of work outdoors and under varying climate conditions
• Work with and move numerous vehicles during the course of the working day
• Use of safe and OSHA approved waxes and cleaners such as window cleaner, tar remover, tire shine, etc.
• Frequent and continual flexing of spine, hands, wrists and fingers
• Occasional pushing, pulling, lifting, or carrying of up to 50 lbs
• Constantly receiving detailed information through oral communication
• Clarity of vision and hearing
• Ability to distinguish small imperfections in your work, such as streaks left on windows, smudges on windows or painted surfaces, areas of missed vacuuming, etc.
• Ability to quality inspect your work as well as that of other team members
• Work with a sense of urgency that demonstrates the value we place on our customers' time
• Strict adherence to our uniform and grooming standards

Qualifications

• 1 or more years of detailing experience (for Specialist 1) or 2+ years (for Specialist 2)
• A valid driver's license and a good driving record
• Ability to learn quickly
• Ability to work as part of a team
• Ability to read and comprehend instructions
• Desire to treat each customer's personal vehicle with great care and respect
• The willingness to come to work on time and stay on task when on the clock
• The ability to drive both automatic and manual shift vehicles
• The availability to work Saturday or Sunday and holidays as deemed necessary to meet production needs
• Commitment to report to work on time and stay on task during shift

Compensation

Piecework

Benefits

• Medical, Dental, and Vision Plans
• Life Insurance
• Paid Time Off
• 401(k) Retirement Plan with company match
• Collaborative workplace with growth opportunities for career minded individuals