Desktop Support Analyst

About the role

The Technology Infrastructure Services Division is seeking an IT Associate (ITA) for our Benefits and Financials Desktop Support Unit, responsible for providing Desktop Support to end users at CalPERS. The ITA's responsibilities include but are not limited to:

Responsibilities

• Provide customer support for all CalPERS end user devices, including Executives and the CalPERS Board
• Coordinate with other IT teams to facilitate smooth delivery and installation of end user IT equipment
• Attend meetings to promote communication and help drive projects and initiatives forward
• Telework eligible with up to two days of remote work and three days or more onsite, per week

Requirements

Minimum Qualifications:

• Experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position.
• If you are using education to meet MQs, please include your transcripts with your application package.
• If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency.
• The Classification Specification is located on this Job Posting under "Minimum Requirements."

Qualifications

Special Requirements:

• Minimum Qualifications All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position.
• If you are using education to meet MQs, please include your transcripts with your application package.
• If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency.
• The Classification Specification is located on this Job Posting under "Minimum Requirements."

Skills

Not specified

Benefits

Not specified

Pay

$4,935.00 - $6,614.00 A $5,424.00 - $7,270.00 B $5,930.00 - $7,947.00 C $6,521.00 - $8,740.00 D

Schedule

Hybrid