Desktop Field Technician

About the role

Desktop Field Technician will deliver, install, configure, and support of laptops across various locations in Nashville, Knoxville, Chattanooga or Jackson. You will work collaboratively with other team members to ensure efficient deployment of technology assets while maintaining a high level of customer service.

Responsibilities

• Deliver, install, and configure computers
• Prepare workstations, peripherals, and software for deployment
• Maintain accurate records of equipment deployment and status
• Troubleshoot and resolve technical issues on-site or remotely
• Follow safety procedures and best practices during deployment activities
• Communicate effectively with end users and team members
• Maintain organization and cleanliness of deployment storage areas
• Travel to different TDOT sites as required, including travel across the state of Tennessee (travel expenses will be reimbursed by state guidelines)

Required skills / experience

• Must have a valid driver’s license and reliable transportation, able to travel to various cities, such as Nashville, Knoxville, Chattanooga, and Jackson
• 3+ years of professional experience providing IT deployments and hardware installations (stable work history)
• 3+ years of experience delivering, installing, configuring, supporting computers and laptops
• Strong problem-solving and communication skills
• Must be able to lift, push, and carry equipment weighing up to 50 pounds
• Must be able to stand, walk, bend, and reach for extended periods during deployments
• High school diploma

Pay

$27.00 (W2 only) or $30.00 (INCORPORATED), not accepting 1099 or C2C

Schedule

Monday – Friday, 8:00 AM to 4:30 PM CST

Benefits

• EPO/PPO Medical Plans
• HMO/PPO Dental programs
• Vision – VSP
• 401K Retirement vesting program (VOYA)
• Paid Bi-Weekly / Direct Deposit
• Flex Spending Plan
• Voluntary Life, AD&D, STD or LTD plans