Desktop EUC L1
Iron Systems, Inc · Clear Brook, VA · 1 mo ago
Information TechnologyFull-time
Behavioral Skills Required
- Must have good customer‑facing skills and be well presented.
- Demonstrates independent and proactive thinking.
- Builds effective relationships with both the client and end client.
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.
- Fully vaccinated technicians.
Technical Skills & Experience Required
- Experience using an ITSM system.
- Good working knowledge of Microsoft Windows operating systems and related Office applications.
- Support experience with macOS would be beneficial.
- Knowledge of mobile devices, particularly those running iOS and Android operating systems.
- Working knowledge of current and legacy hardware platforms; experience building, configuring, replacing, and troubleshooting desktop and laptop hardware components; ability to replace defective parts.
- Working knowledge of Zebra printers and handheld scanners.
- Experience working in a distribution center.
Desired Educational Requirements
- Completion of CompTIA certifications (e.g., A+, Network+, etc.).
- Completion (or near completion) of Microsoft certifications (e.g., MCP, MCITP, MCSE, etc.).