Desktop Engineer [3rd shift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote

Description

We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools. Troubleshoot Desktop LAN, server, wi-fi and connectivity issues. Utilize ticketing system to track email submissions and managing phone support efforts. Manage Windows Active Directory and Exchange. Work closely with other IT employees on system maintenance and configuration projects. Work closely with other employees on interdepartmental projects. Maintain accurate asset management records. Work with vendors and manufacturers.

Responsibilities

• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues
• Utilize ticketing system to track email submissions and manage phone support efforts
• Manage Windows Active Directory and Exchange
• Work closely with other IT employees on system maintenance and configuration projects
• Work closely with other employees on interdepartmental projects
• Maintain accurate asset management records
• Work with vendors and manufacturers