Desktop Analyst

About the role

Nelson Mullins, an AmLaw 100 firm, is seeking a Desktop Analyst to support its IT Department. The role involves managing and supporting desktop, laptop, and VDI environments across the firm’s offices nationwide.

Responsibilities

• Manage and support desktop, laptop, and VDI environments across the firm.
• Execute and maintain best practices for desktop, laptop, and VDI management, including software packaging, deployment, patching, inventory management, compliance reporting, license auditing, technical documentation, image creation, and workstation management.
• Install, test, configure, implement, and document software applications supporting all firm operations.

Requirements

• Over 3 years of experience in a large organization.
• Experience working within a large organization with multiple deployments.
• Legal firm experience preferred.
• Light travel may be involved.

Qualifications

• Advanced technical expertise in Microsoft Windows environments using tools such as SCCM, Intune, PowerShell, Active Directory, and Group Policy.
• Advanced troubleshooting experience with Windows 10/11 and PowerShell skills.
• Willingness to learn and take on challenges.

Skills

• Strong communication.
• Attention to detail.
• Ability to work independently under strict guidelines.
• Adept prioritization.