Deskside Technician II - Migration
Stefanini Group · Raleigh, NC · 2 mo ago
On-siteEngineeringFull-time
Job Responsibilities
- Provide deskside support for Atlas migration activities.
- Troubleshoot and resolve technical issues related to Okta, Active Directory, ServiceNow, and more.
- Affix endpoint management and support for various operating systems.
- Deliver exceptional customer support and service.
- Collaborate with team members to ensure smooth migration processes.
Technology/ Skills
- Experience supporting Okta, Active Directory, ServiceNow, and other specified tools at an L2+ level.
- Experience with Microsoft Office Suite and Exchange.
- Knowledge of Intune, JAMF, and JAMF Connect.
- Support for iOS, Mac OS, and Windows OS.
- Exceptional customer support skills and problem-solving abilities.
Required Skills
- Proficiency in Okta, Active Directory, ServiceNow, and other specified tools.
- Experience with Microsoft Office Suite and Exchange.
- Knowledge of Intune, JAMF, and JAMF Connect.
- Ability to support iOS, Mac OS, and Windows OS.
- Strong customer support skills and problem-solving abilities.