Desk Side Support Field Engineer

Responsibilities

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.

Requirements

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Supports and maintains user account information including rights, security and systems groups.

Qualifications

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Supports and maintains user account information including rights, security and systems groups.

Skills

• Excellent technical knowledge of PCs and desktop hardware.
• Working technical knowledge of current protocols, operating systems and standards.
• Ability to operate tools, components and peripheral accessories.
• Microsoft Certified Technology Specialist essential.
• A+ experience.
• Software and Hardware Troubleshooting Windows OS experience Apple, Mac, iPhone, iPad Routers, switches and firewall experience Microsoft Office support TCP/IP Enterprise Backup Software Working knowledge of SMS, AD, Exchange 2007/2010 and remote-control tools.

Benefits

• Develops sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures.
• Maintains adequate knowledge of operating systems and application software used to provide a high level of support.
• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures.

Pay

N/A

Schedule

N/A