Desk Clerk - Sequoia Hotel

Responsibilities

• Maintains building security by monitoring traffic in and out of the building.
• Communicates with tenants, visitors, and staff via phone and email.
• Writes end of shift reports and incident reports.
• Writes work orders and enforces project policies.
• Enforces fair housing regulations in a fair manner.
• Keeps the reception area neat and tidy.
• Affords assistance with office responsibilities such as completing work orders, comment cards, visitor violation forms, and other tasks assigned by management.
• Assists visitors by informing them of the visitor policy, checking visitor IDs, signing visitors in and out, and recording unusual building activity.
• Distributes resident mail on a daily basis.
• Tests for tuberculosis annually and follows Exposure Control Protocol for bloodborne pathogens.
• Works with people from various cultural backgrounds, especially those with special needs.

Requirements

• Valid Driver License
• Experience working with people of various cultural backgrounds, especially those with special needs (a plus)
• Knowledge of federal, state, and local laws and Fair Housing guidelines
• Ability to read, understand, and communicate fluently in English
• Good sense of awareness, urgency, and follow procedures to solve problems

Qualifications

• High school diploma or equivalent
• Experience working in a similar role preferred

Skills

• Excellent communication skills
• Attention to detail
• Customer service orientation
• Basic computer skills

Benefits

• Medical, dental, and vision care
• Preventative medical care paid at 100%
• Vacation leave of up to ten days per year in the first year
• Toile time of up to eighty hours per year
• Flexible Spending Accounts for Health Care and Dependent Care
• Company-paid Life AD&D Long Term Disability
• Free, confidential counseling through our Employee Assistance Program
• Commuter benefit program
• Discounts for AT&T and ClassPass
• $100 annual Wellness Reimbursement
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)

Pay

Pay Range: $18.00/Hr. - $21.00/Hr.

Schedule

Hours can vary based on the needs of the property and the schedule of the Property Manager.