Designer/Sales Specialist In-Store

Responsibilities

• Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others
• Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner
• Closes sales efficiently, builds repeat and referral business
• Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
• Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation
• Proficiently and consistently uses company tools and email
• Actively participates in the daily maintenance of custom spaces showroom and visual presentation of the store
• Handles cash and other valuables appropriately and securely
• Maintains a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers and property
• Assists customers with personal confidential information related to the Company credit card and application process
• Consistently arrives promptly to work the assigned schedule
• Responsible for maintaining discretion related to all confidential/sensitive company and customer information
• Performs other requested tasks and duties

Qualifications

• College degree preferred
• 2-5 years sales and clientele experience preferred
• Maintains professional appearance and wears required dress code when representing The Container Store
• Knowledge and passion for following trends in the custom spaces and retail industry
• Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools
• Ability to work in a constant state of alertness and a safe manner
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
• Communicates clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
• Quickly separates the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
• Flexible, with a positive attitude and passion for knowledge
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once
• Possesses focused attention to detail while working quickly and accurately under pressure
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
• Possesses the ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing
• Must be at least 18 years of age