Designer/Sales Specialist In-Store

The Container Store, established in 1978, is the leading specialty retailer of storage and organization products in the United States. We provide creative, multifunctional, customizable storage solutions that help customers save time, space, and improve their quality of life.

About the role

The Designer/Sales Specialist drives results by designing custom spaces and storage solutions in-store. This role combines strong leadership, exceptional selling skills, and a focus on customer service to deliver tailored solutions and build repeat business.

Responsibilities

• Collaborate with customers to design customized plans in a clear and professional manner.
• Drive all available services with each customer interaction: In-Home Designing, In-Home Organizing, installation, financing, and loyalty programs.
• Focus on closing sales efficiently to build repeat and referral business.
• Maintain clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation and achieve sales goals.
• Lead the sales floor and perform additional tasks in partnership with Managers.
• Stay current with The Container Store training, selling techniques, product knowledge, promotions, processes, and philosophies.
• Actively lead and participate in the daily maintenance of the custom space area and visual presentation of the store.
• Serve as a brand ambassador by enthusiastically driving, motivating, and supporting company initiatives and modeling professional behaviors with store employees.
• Proficiently and consistently use company tools and email.

Requirements

• College degree preferred.
• 2-5 years of sales and clientele experience preferred.
• Design experience and spatial intelligence.
• Excellent communication and follow-up skills.
• Maintain a professional appearance and adhere to the required dress code.
• Knowledge and passion for trends in custom closets and the retail industry.
• Strong computer skills.
• Ability to work in a constant state of alertness and in a safe manner.
• Commitment to working scheduled hours with flexibility to work additional hours based on business needs.
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.
• Ability to prioritize mission-critical tasks and focus on high-value projects.
• Strong time management and organizational skills to manage multiple projects simultaneously.
• Focused attention to detail while working quickly and accurately under pressure.
• Make strategic and effective decisions in the best interest of customers and the company.

Benefits

• Rewarding pay to recognize the value you bring to the team.
• Competitive health, dental, and vision plans.
• 401(k) retirement savings plan with optional investment guidance through Fidelity.
• Unique "1equals3" website for easy access to benefits information and company updates.
• Competitive sick pay and PTO plan.

Benefits for Full-time Associates

• Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts (FSAs).
• Family-focused support: parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work-life balance boosters: paid holidays, gym membership discounts, and qualified transportation benefits program.
• Discounts on products, custom spaces, services, gift cards, and pet insurance.
• Recognition through service awards, retirement gifts, and celebration of core principles.
• Employee Resource and Affinity Groups to connect, support one another, and celebrate cultural heritages.