Designer, Global UXUI Experience Design

About the role

The Designer, UXUI role will be a core member of the Global UXUI Experience Design team at Universal Destinations & Experiences, working with a cross-functional team focused on enhancing customer engagement through elegant and seamless experiences.

Responsibilities

• Support the holistic view of the product across integration (customer and technical) points to provide a superior, seamless experience from daily improvements to longer-term strategies.
• Show strong domain knowledge in marketing, analysis, personalization and/or engagement across digital channels.
• Synthesize product design and consumer trends and recommend clear, specific solutions to meet consumer needs.
• Execute and provide design artifacts that support UXUI best practices across integration (customer and technical) points to provide a superior, seamless experience from daily improvements to longer-term strategies.
• Work closely with business, design and IT leaders as a point of contact for specific design initiatives.
• Lead content design functions, collaborating with partners across the company to understand the needs of our teams and establish end-to-end workflows designed to best serve those needs.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

Requirements

• Minimum of 3-5 years of relevant experience in ecommerce sites, rewards/engagement and loyalty programs working with data-driven product development teams.
• Present a portfolio of work that illustrates strong UX, visual design and interaction design excellence, brand creation.
• Strong foundational design skills: Typography, layout, composition, color theory, iconography, UXUI, motion/interaction design and branding.
• Experience creating and documenting UI toolkits, style guides, and front-end frameworks for design and development teams.
• Experience with defining taxonomies and content strategy for development of components to be used in design systems and Content Management Systems (CMS).
• Knowledge of front-end development and code across digital channels, including Websites, mobile apps and email templates.
• Experience in building cross-channel experiences in growth marketing.
• Experience utilizing user-centric design methodology: Gathering/shaping requirements, defining user stories, storyboarding features and iterating based on user feedback/testing.
• Knowledge of current challenges in the marketing environment such as attribution of marketing touch points, understanding customer lifetime value, and the use of data science led personalization.
• A desire to tackle and solve problems, from big picture strategy to granular details.
• Establish and maintain inventories of content assets, providing a view of current state.
• Assess content based on consumer, brand, and/or business goals to make creation, revision, and migration recommendations, as well as to define content types.
• Identify opportunities for repurposing, restructuring or revising existing content, and identify resources for additional content needed.
• Perform competitive content reviews to benchmark content breadth, organization, and presentation.
• Develop taxonomy & tagging strategies. Mapping content to wireframes in collaboration with UX. Mapping content to CMS page templates, email templates and components in collaboration with technology.
• Knowledge of reviewing and applying accessibility best practices to solutions.
• Passionately advocate for the user.
• Comfortable with agile transformation.

Qualifications

• High school degree is required; Bachelor’s degree is required – Graphic Design, Human Centered Interaction and/or Interaction Design.

Skills

• Adobe Creative Suite
• Sketch
• InVision
• Abstract

Benefits

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Pay

Your talent, skills and experience will be rewarded with a competitive compensation package.

Schedule

N/A