Designer Dedicated Salesperson - Lafayette 148 Women's Ready to Wear - NYC Flagship

About the role

The ideal Designated Selling Associate (DSA) Salesperson is passionate about fashion, enjoys working one-on-one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. They are leaders in customer service, product knowledge education, merchandising, and selling.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling using effective selling tools (including text and social media) and reservations
• Build lasting relationships with customers
• Provide exceptional service to customers, occasionally performing duties in other departments or brands as needed
• Give honest and confident feedback to customers about style, fit, and the value of items
• Seek fashion and product knowledge through meetings and trainings to build expertise
• Build relationships with other DSAs, Stylists, and surrounding departments by conducting product knowledge meetings
• Provide valid product feedback to help improve the store assortment
• Drive predictable business through appointment-based selling during event and non-event timeframes
• Maintain a customer-ready department through stocking, re-merchandising, display, price markdowns, merchandise transfers, and cleaning
• Grow sales by opening new Nordstrom Rewards program accounts

Requirements

• Excellent communication and interpersonal skills to establish rapport and cultivate customer relationships
• Ability to excel in a competitive team environment
• Ability to prioritize multiple tasks in a fast-paced environment
• Flexibility to work a schedule based on business needs
• Ability to read and interpret sales reporting in relation to goals
• Understanding of how to educate customers on new and emerging brands, suggesting items that suit their needs
• Confidence with high and low price points, showcasing the value of items and how they complete a wardrobe
• Strong understanding of a customer’s holistic wardrobe and style, with high organizational skills to strategically follow up and advise on wardrobe completion

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling
• Handling bulky and awkwardly shaped items, including reaching for and lifting items above the head
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay

Hourly pay range: $18.45 - $18.45. Commission varies based on merchandise sold: apparel, shoes, and accessories typically range from 3% to 14.5%, while Beauty and Men’s Fragrance sales typically receive 3%. This position may also be eligible for performance-based incentives or bonuses.

Benefits

• Medical, vision, and dental insurance
• Retirement and 401k plans
• Paid time off (PTO), holidays, and accruals
• Life insurance and disability coverage
• Merchandise discount
• Employee Assistance Program (EAP) resources

Eligibility requirements may apply based on location, job level, classification, and length of employment.