Designer

Job Summary

Designers work with customers to help plan and design their spaces. They aim to maximize company sales growth and profitability through their expertise, teamwork, passion for design, and use of the design tools.

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions and offering elevated design offerings in the store and virtually.
• Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists, and style inspiration.
• Lead one-on-one design consultations in person or via email, phone, and virtual design consults, delivering projects within determined timelines.
• Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog.
• Deliver individual sales, KPI, and service goals, engaging customers on the sales floor by demonstrating the four steps of selling, as communicated by the store manager.
• Stays informed with the marketplace and industry trends.
• Actively listens to the customer to best identify which products will best meet their needs and communicates company loyalty services, when applicable.
• Supports and models excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers are provided gracious, quick, and efficient service.

Requirements

• Understanding of basic design functions including spatial planning, fabric selection, lighting, and interior design styles.
• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers' wants/needs.
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning.
• Ability to stay up to date on current design trends.
• Proven track record of building long-lasting relationships with customers.

Qualifications

• 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/customer service experience.
• Experience working one-on-one with clients and recommending solutions.
• Proficient in Google platforms, virtual communication, and design tool experience is preferred.