Designated Selling Associate - Uppa Baby - Tysons Corner Center

We’re looking for a Designated Selling Associate (DSA) Salesperson who is passionate about fashion, enjoys working one-on-one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent, leading in customer service, product knowledge, merchandising, and selling.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling using tools like text, social media, and reservations.
• Build lasting relationships with customers and provide exceptional service tailored to their needs, occasionally working across departments or brands.
• Offer honest, confident feedback on style, fit, and wardrobe value to customers.
• Seek fashion and product knowledge through meetings and trainings to build expertise.
• Collaborate with other DSAs, Stylists, and departments by leading product knowledge meetings.
• Provide valid product feedback to District Managers to improve store assortments.
• Drive predictable business through appointment-based selling during events and non-event periods.
• Maintain a customer-ready department by stocking, re-merchandising, handling displays, price markdowns, transfers, and cleaning.
• Grow sales by opening new Nordstrom Rewards program accounts.

Requirements

• Excellent communication and interpersonal skills to build rapport and cultivate customer relationships.
• Ability to excel in a competitive team environment.
• Strong prioritization skills to manage multiple tasks in a fast-paced setting.
• Flexibility to work a schedule based on business needs.
• Ability to read and interpret sales reports in relation to goals.
• Skill in educating customers on new and emerging brands, tailoring suggestions to their needs.
• Confidence with a range of price points and the ability to demonstrate an item’s value in completing a wardrobe.
• Deep understanding of customers’ holistic wardrobe and style, with strong organizational skills to strategically follow up and advise on wardrobe completion.

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handling bulky or awkwardly shaped items, including reaching above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay

This role offers an hourly pay range of $19.95 - $19.95, depending on location, job-related knowledge, skills, and experience. Commission varies by merchandise sold: apparel, shoes, and accessories typically range from 3% to 14.5%, while Beauty and Men’s Fragrance roles typically receive 3%. Performance-based incentives or bonuses may also be available.

Benefits

• Medical, vision, and dental insurance.
• Retirement savings plan (401k) and paid time off (PTO), including holidays.
• Life insurance and disability coverage.
• Merchandise discount and Employee Assistance Program (EAP) resources.

Eligibility for benefits may vary based on location, job level, classification, and length of employment.

Schedule

Hours and schedule will vary by week depending on business needs.