Design Supervisor

About the Role

The Design Supervisor is responsible for the training and development of the design team, driving sales for Floor and Decor, and ensuring customers have a positive sales experience through exceptional design services.

Requirements

• Design education (BA or AA in Interior Design) or 6 years of interior design experience in lieu of formal education or a combination of education and experience equal to 6 years
• 3-5 years of leadership or management experience
• Knowledge of hard surface flooring preferred
• Proficient in basic mathematical skills
• Self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates must have 12 months of experience in a Sr. Designer position, ADM role, or higher

Responsibilities

• Build and maintain lasting relationships with residential and professional customers in the industry
• Hire and develop a dynamic and motivated design team, including conducting performance evaluations
• Greet store customers and support walk-in design needs
• Maintain the master store design appointment calendar and schedule appointments for existing and potential customers
• Develop clientele through networking, referrals, and store-generated leads
• Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for residential and commercial projects
• Design and sell complete, functional, and aesthetically appealing solutions
• Manage multiple customer projects simultaneously with high accuracy, timeliness, and follow-up, including consistent communication
• Use company communication tools and emails proficiently and consistently
• Collaborate with store leadership and employees to manage projects from inquiry to installation and achieve sales goals
• Support all company initiatives and goals by modeling and coaching best practices
• Maintain the Design Center and company visual standards
• Stay engaged with current and emerging design trends in your market
• Understand and utilize design applications such as Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro
• Participate in local professional affiliations like ASID, NKBA
• Perform other duties as assigned

Working Conditions

• Limited travel required, including car travel
• Frequent exposure to a warehouse environment and moving vehicles
• Moderate to noisy work environment

Physical & Sensory Requirements

• Medium Work: Ability to exert 20-50 pounds of force occasionally, 10-25 pounds frequently, and up to 10 pounds constantly
• Frequent use of hands and fingers to handle or feel
• Occasional standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling

Store Hours

• Monday - Friday: 7:00 AM - 8:00 PM
• Saturday: 8:00 AM - 7:00 PM
• Sunday: 10:00 AM - 6:00 PM

Pickup Hours: Monday - Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM

Benefits

• Bonus opportunities and career advancement at every level
• Financial programs: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility criteria)
• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off starting on Day 1