Design Manager

About the role

Located in Cleveland, OH. Full-Time, Hybrid. Reports to the Regional Director, Design.

Responsibilities

• Day-to-day management of the Design Team, including workload distribution, deadline adherence, and accuracy of deliverables
• Review of all outgoing design proposals and contracts
• Promote preferred vendors throughout the design process and ensure spec credits are obtained
• Weekly status reporting on successful and prospective projects
• Monthly forecasting of design revenue
• Ensure contracts are executed and all billings and revenue are recognized in a timely manner
• Responsible for interviewing, hiring, onboarding, and training of all new Design Team members
• Instill and cultivate a culture of superior customer service
• Collaborate with the Design team and BIM Manager on drawing standards and training needs
• Coordinate with Manager, Contract Services Project Management to implement best practices for the design/project management team
• Train Design/Project Managers in all aspects of the construction process: equipment and shop drawing review, expediting and installation, and closeout procedures
• Promote vendor training opportunities to the Design Team and ensure attendance
• Develop and maintain strong positive relationships with key customers, architects, general contractors, vendors, and company personnel
• Act as a strategic and innovative partner to customers; attend customer meetings to explain and sell TriMark’s design services
• Generate design proposals for new opportunities
• Advocate, demonstrate, and encourage a sales-minded approach across the organization
• Work closely with Regional Sales Managers to ensure strategic initiatives are aligned between departments
• Remain current in technology, vendor, and product knowledge through attending seminars, training, and participating in trade association meetings
• Ascertain customers’ needs and preferences through effective listening and recommend appropriate foodservice equipment
• Create efficient foodservice equipment floor plans that meet customers’ budget
• Generate documents/drawings from AutoCAD and Revit to submit for construction/bidding purposes
• Coordinate with architects, engineers, estimators, installers, and appropriate construction trades
• Prepare foodservice equipment budgets
• Attend job meetings as required
• Review quotes and approve manufacturer shop drawings for accuracy of equipment description and physical requirements
• Conduct site visits and punch lists per customer requirements
• Finish jobs in a timely manner, including punch lists, final billing, and change orders

Competencies

• Outstanding written, verbal, and interpersonal skills to effectively convey ideas and concepts
• Excellent analytical and problem-solving skills to address complex design and customer challenges
• Successfully manages multiple projects in various stages of completion, utilizing excellent organization skills to prioritize tasks and meet deadlines
• Capable of leading and managing others, identifying developmental needs, and providing coaching and mentoring support
• Functions effectively in a deadline-driven, fast-paced work environment, demonstrating flexibility and resilience in managing competing priorities

Qualifications & Experience

• Associate’s degree (or higher) in design, food service, or a related field, or equivalent military or practical experience
• 3+ years of design management experience
• 5+ years’ experience in a designer role in the commercial food service industry
• Demonstrated knowledge in all aspects of commercial food service design and project types (education, hospitality, restaurants, etc.)
• Proven ability and experience as a Design subject matter expert
• Advanced working knowledge of general construction, mechanical, electrical, plumbing, and project management
• Demonstrated experience with Autodesk software including AutoCAD and Revit preferred
• Experience with MS Office Suite, Adobe, SketchUp, and AutoQuote360
• Team management and leadership experience
• Ability to complete CFSP within the first 3 years of employment
• Ability to successfully pass a background check post-offer acceptance

Benefits

• Medical, Dental, Vision
• Tuition Reimbursement
• Pet Insurance
• Legal Insurance
• 401k (with employer match)