Dermatology Territory Account Specialist – Boise, ID/Salt Lake City, UT

This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role; candidates should only apply if the location is accessible. The company will not sponsor visas for this position.

As a Territory Account Specialist (TAS), you'll lead with purpose — crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources — all with the goal of improving patient outcomes. Success comes from balancing demand generation with strategic account engagement, bringing expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.

Key Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements — virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Essential Requirements

• Bachelor's degree required from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. Candidates from other complex sales environments (medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors) are also welcome, especially where strong field leadership and customer engagement are central to success.
• For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
• Proven track record of consistent high-performance and experience navigating and successfully selling to large accounts and key customers.
• Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems for key customers, demonstrating ethical leadership and fostering an environment that promotes ethical behavior and compliance with company policies and laws.
• Candidate must reside within the territory, or within a reasonable daily commuting distance of 50 miles from the territory border.
• Ability to travel 60–80% over a broad geography, with the ability to drive and/or fly within the territory.
• Must have a valid driver's license.

Desirable Requirements

• Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.

Leveling Guidelines

The position will be filled at a level commensurate with experience.

• Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience. Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively. Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.
• Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors, or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment, and communicate clinical product information.
• Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors, or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment, and communicate clinical product information.
• Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors, or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment, and communicate clinical product information.

Additional Role Notes

• Driving is an essential function of this role and cannot be eliminated. A fully valid and unrestricted driver's license is required. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if the essential function of driving can be preserved.
• Employees in customer-facing roles must comply with customers' credentialing guidelines, which may require COVID-19 vaccination. Novartis will consider reasonable accommodation requests for those unable to be vaccinated, subject to applicable state and local laws.
• The individual hired will be required to successfully complete initial training, including home study in 8 or fewer hours per day and 40 or fewer hours per week.

Pay

The salary for this position is expected to range between:

• Associate Territory Account Specialist: $77,000–$143,000 per year
• Territory Account Specialist: $93,800–$174,200 per year
• Senior Territory Account Specialist: $119,700–$222,300 per year
• Executive Territory Account Specialist: $132,300–$245,700 per year

The final salary offered is determined based on factors such as relevant skills and experience, and will be reviewed periodically upon joining. Compensation includes a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

Benefits

• US-based eligible employees receive a comprehensive benefits package that includes health, life, and disability benefits.
• 401(k) with company contribution and match.
• A variety of other benefits.
• Generous time off package including vacation, personal days, holidays, and other leaves.