Deputy Sheriff & Corrections Officer Positions
Wasatch County Government · Heber City, UT · 2 mo ago
On-siteInformation TechnologyFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone, email, and chat
- Provide technical solutions to customer issues
- Document and escalate complex issues to senior team members
- Train new team members on customer service best practices
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with CRM systems
- Knowledge of relevant industry standards and regulations
Skills
- Excellent verbal and written communication skills
- Ability to work independently and manage multiple tasks simultaneously
- Customer-focused approach
Benefits
- Flexible working hours
- Competitive salary package
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM